May 2021 by Randall Hobson
Outstanding expertise, exceptional speed, and old-school courtesy.I took a legacy Senco framing gun in for repair. I supposed that the o-rings had failed. Kyle took one look at the gun (it appeared almost unused, so there was no external evidence of the problem) and said, "Your o-rings aren't the problem. You need such-and-such parts, this is what happened, and this is why it happened, I've seen it a hundred times." The man was precisely accurate in every detail. About sixty minutes later I walked out of the shop with the repaired framing gun.I've worked with world-class manufacturing maintenance specialists for forty years. Kyle is cut from the same cloth and is a rare find in today's marketplace. I am not one to post reviews and I have never posted a review of any kind via Google. Nevertheless, with the unusually positive experience I had today, I felt compelled to write this one.