-
February 2024 by Mary Beth Evans (Beth)
Horrible customer service. I put a mail hold on for pickup for a few weeks, called to confirm, set up online....and still can't get my scanned in mail
-
February 2024 by Ozark Kenny
This is the most incompetent bunch of idiots, I have ever witnessed... I have received mail from other addresses, had my own mail either hand delivered by other neighbors or not delivered at all, packages left by the road, left on top of the mailbox held up by the flag, and on one occasion actually thrown in the middle of the road, packages not delivered, my mail reeks of cigarettes, I have had letters ripped open even had one letter with a check ripped in half which couldn't be cashed because I only had half of it, I can go on and on, if this happened every now again, I can deal with it, but this is a never ending thing. Complaint after complaint to the post master and supervisors have all been shrugged off, my frustration is an understatment. HOW THIS CONTINUALLY GOES ON IS BEYOND ME!!!!! One star is too good for this bunch!!!
-
December 2023 by Daniel Chutin
Totally useless, they did not deliver my package because ‘the address was incomplete’. I went in person to receive my package before it was sent back, and they assured me that they would deliver it to me the next day, only to not deliver it to me the next day and tell me that they sent it back.I order my stuff with enough time and it was already delayed and now I leave before christmas without my stuff.
-
December 2023 by Micah Thomas
Purchased postage and mailed a package. They were very busy, but the staff were all very friendly and helpful!
-
October 2023 by Dirk Hergski
Disposed of my non perishable package instead of contacting me first and holding it at the post office. They didn't offer any sort of reimbursement for destroying something i paid for, shady, shady. Plus the guy I was on the phone with was surprisingly defensive and rude about the situation. Really bad experience I didn't deserve to have. ?
-
October 2023 by Kat Kit
Haven't gotten mail in almost 2 weeks I usually get my bills around the same time each month. My family also mailed something to me says it's here yet I haven't received it at all. Ive noticed 3 different mail trucks come to my apartments daily I know our place is huge but how can mail be so delayed.
-
September 2023 by Ceasar Quero
Nobody knows where my certified letter is.... horrible
-
August 2023 by Tom M
Why the hell do they have telephone numbers if they never answer them?They don't process mail inside the PO box to a forwarded address. It just sits there until you finally get someone to answer the phone and ask them to forward the mail!!
-
August 2023 by Crystal Herzig
Staff is very positive and helpful ❤️ usually the line moves really quick.
-
June 2023 by destiney mills
Tried to deliver my package to the neighbors, I called them to hold it at the post office and they said they would. Showed up the next day and they said it was out for delivery. I went out of my way for this package twice. Clearly the drivers can’t read nor can the office workers do their job’s correctly
-
June 2023 by Jeremy Heflin
Absolutely ridiculous customer service. No way to talk to a human being. Have to fill out a service request for a simple question. Phone number for actual post office is hidden so the only way to figure anything out is go through a nightmare automated system. Pretty much worthless like any customer service these days
-
June 2023 by Nyasha Bgoni
Went in today and Kevin and Bridget were so helpful! Thank y’all so much! Thank Kevin for being so positive :)
-
April 2023 by Jami Vance
So, today I visited the main Springdale PO and there wasa gentleman at the desk named Kevin- he was short staffed, just him working. He made the absolute best of it! He had people laughing. He was complimenting people and given them great wisdom - over all just a happy person that made the best of a bad situation. He was wonderful!!! Great employee! ☺️
-
April 2023 by Jeanette Tobin
Difficult to speck to someone. They tell you package is delivered and it cannot be found. Hate USPS
-
February 2023 by Ray
Can't get ahold of the actual post office.
