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November 2023 by Dawnetta Dawes
The car wash in Siloam Springs Arkansas is the worst! And why is it that only certain workers will pre wash my car. Is this service supposed to be provided with my membership? I pay 30$ a month you’d think that would come with everything
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September 2023 by Jeremy B.
The car wash itself is pretty decent. Customer service is atrocious. I paid for a membership that never worked. The tag number they gave me was apparently previously used. As a result, I wasn't actually able to use my membership. The issue didn't make any sense. I came through in my wife's car and asked about the multi-vehicle and went ahead and signed up for it for my truck. I went home and put the tag on my truck. When I went through the wash in my truck, it didn't work. The car wash told me that I would have to call the main number. When I called the main number I told them I wanted a refund since it didn't work. They flat out refused. After asking for a refund, they straight up told me "No" because I technically had already used it. The lady on the phone told me that there was a "Use" on it so she couldn't process it. I explained to her that it was not possible because I was in my wife's car. The lady insisted that I had used it and it wasn't possible. Then, I used logic. I told the lady that the whole reason I was even calling in the first place is because I couldn't USE my membership! Still, she refused to process my refund. This wasn't the only time Zip's customer service has been absolutely rude and unreasonable. I will avoid them at all costs.
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September 2023 by Amy Meister
Great car wash. In and out. Great customer service!
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August 2023 by Michael A.
It was a total joke. Had a kid that was watching the kiosk was so busy on his phone. I was unable to get customer service. I pulled in the washbay and it was not working. Waited several minutes before some kid decided to come out and turn it on so I can wash by vehicle. Going through the washbay, I noticed several things were not working as I was going through the tunnel. It only soaked one side of my pickup and several brushes We're not working brushes were not working. i've had this problem several times at splash and same to be able to get Noel customer satisfaction. So I'm canceling my service with them. Will not be back.
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July 2023 by John Lewis
Nice staff and a good quality wash for the price
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May 2023 by stefani
There was a young man that helped me and was very sweet. He made sure I had a great visit to this car wash and I was very satisfied here. His name is Alaya, what a nice gentleman! I will be coming back here more often :)Services: Auto detailing
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May 2023 by Lord of Shades
Isaac down there was really friendly and did a fantastic job making sure my car was looking good.
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May 2023 by Isatchi 101
Good quality wash for the price and nice customer service
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April 2023 by Jackie O
The boys @ the wash are nice. The perfect customer service. Unlimited rags, vacuum are the best and vending machine the best.
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April 2023 by Jacob Lillard
Car looks nice and shiny and they have free vacuums I'll be coming again
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March 2023 by B Henriques
I am a bit disappointed about the equipment in some locations. Uneven spray. Last 4 weeks struggled to find drying clothes. The car has terrible scratches on the clear coat, very noticeable when in the sun. Final blower does a poor job. ?
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January 2023 by Stacy Wieland
Your car some time work and some not and steel run car wash and make noise you out the wash and vacuuming some time work and some time not happy
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December 2022 by Jayme Smith
I called to cancel my membership because I no longer live by a zip car wash. I also lost my RFID tag because it does not work on my windshield. Because I didn’t have my RFID they would not cancel my membership. When I asked to speak to a manager I was hung up on.
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December 2022 by Richard Soltero
Wish the vacuums worked better.. this place not as busy as the other location and the actual car wash wasn't broken down again
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November 2022 by Alexandria “Andria” Netherton
Once upon a time the location we used was decent. We got what we paid for. Not any more. The attendant use to spray our vehicle on each side and since we pay for the big spray stuff we use to get that too. We no longer get either. I watch car after car go through getting the exact same wash. I’m sure EVERYONE isn’t paying the same price. I figure some are getting different levels of wash at the screen, but getting the same wash inside. It’s no longer worth the $40 a month membership. I have to drive through a MINIMUM of 4-5 times to get my car clean. (When my car isn’t filthy)I never use to have to do that before.
