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February 2024 by Britain Ledbetter
They over estimate prices and labor times for their mechanics by a long shot. They quoted me over $700 and 5 hours labor to change a surge tank so I just bought the tank and changed it myself in less than 30 minutes never changed one in my life. Would not recommend using them unless you Google hour rates on whatever you need fixed because they take advantage of you.
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February 2024 by Karen Watt
Took 2 weeks to find out and fix the problem that this shop was originally told to fix. If it was possible to give negative stars, this rating would be that. Absolutely hilarious how little intelligence it takes to work at this place. They couldn’t figure out that a fridge running would kill the batteries of the truck! Never use the dealership if there are other options!
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February 2024 by Chris Merillat
Had the fleet owner call ahead to get the parts guy to pull what I needed and put it in will call. When I arrived there had been a shift change and nobody on shift had any idea what I was talking about. Wasted my time in duplicating all the effort the fleet manager had already done. I probably wouldn't stop again
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January 2024 by susan foater
If you have locking fuel caps I suggest you use them. (I don't) I had all my fuel stolen here bone dry.. I had just fueled 180 miles before I broke down n was towed here..Positive I was still 3/4 full after being towed here. Talk about kick a man when he's down.. hoping to hear from Management , maybe got it on there cameras. I've called trust me...Patiently waiting
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January 2024 by johnny mccullah
Would not recommend this place to anyone
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December 2023 by Alex Elmuratov
As far as the work, I feel like I've been scammed more times than I can count. Just got my truck back for the fourth time for the same issue. The first three times, they didn't fix it as they claimed. Yet, still tried to charge me every time I went there for repairs that were covered under warranty. I have never before seen so many trumped up charges. They charged me to replace my fuel filter, not knowing that I had just had it replaced 4 days prior. When I asked about why they would change a fuel filter that was already new, they had no answer. They could give me no reason for why they changed it.
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December 2023 by Jared Williamson
Everyone was nice and friendly to me and my dog. They got me in and out and back on the road.
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November 2023 by Frank Dean
Didn't listen to a major concern with a truck I was recovering and it turned into a nasty breakdown almost a week later in Nebraska
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October 2023 by ROBERT TREBOR
NEVER USE THIS DEALER!!!!!THEY CHARGE ME ALMOST 13K WITHOUT GOOD EXPLANATION AND LOCK THE TRUCK AT THE DEALER YARD... AFTER ALL THEY TOLD ME THAT THEY WILL CHARGE ME 65$ A DAY FOR THE TRUCK PARKING...JUST IMAGINE THAT, AND AFTER I PAID 13K TO TAKE THE TRUCK....CHECK ENGINE LIGHT WAS ON AND WE HAD TO SEND SOMEONE TO START THE TRUCK COS IT HAS SOME ELECTRICAL ISSUE!!!STAY AWAY AND DONT USE THIS SCAMMERS !
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September 2023 by Jedidiah Klein
Repairs are done right. Time estimates are very accurate except for one instance that couldn’t be helped - out of a total 30 visits over the years once is hardly memorable.
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August 2023 by Monster Moy
This is the most honest place to get your truck repaired at, Great Staff From the Service, Parts, and awsom Mechanics who know their Business. 4 days since they fixed my Truck, I haven't had anymore problems since they fixed my Truck, Thank you for fixing my Truck correctly.
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August 2023 by Andy Waites
A big thank you to Shawn Smith and his service team. This is an Allison certified shop. I worked with Brandon on a Allison RDS 3000that had a service light on. Very professional top notch service. Work was done in a timely manner and communication through the process was very good. I highly recommend this shop and will be back for any and all my transmission needs. Thanks again!!!
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June 2023 by tom jones
James is a decent guy but Brittney is ignorant. Took her 23 days to send out my title and then she had to be called to get it. Said she got busy lol not to busy to take the money though
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June 2023 by Don Mikus
Best place in all of Arkansas in my truly humble opinion. They Rock!Great people, great work!
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April 2023 by Driving America LLC
They take a couple days. I was told it’ll be done that day then they didn’t finish it until next day afternoon. Look over your truck before leaving. They drained my coolant and left it below the minimum line.
