-
February 2024 by Duane Hinkle
Great location. $25 per night extra to park your vehicle.
-
January 2024 by Seabeegt
Pretty darn good stay there lately. Stayed almost a week. Nice clean rooms and a great breakfast. Convenient enough location. When exiting the hotel, take a right towards Lowe’s, then turn left as u approach their parking lot. It’s way way easier to get out onto the main drag like that. Had a small issue with my tub not draining appropriately. They fixed it pronto. The tub was a bit weird. It has a v-groove, probably for baths, but it makes it precarious to stand-up and move a bit while showering. Be careful!Staff was wonderful and very courteous + professional. No complaints there.Would stay again, for sure!
-
January 2024 by Alex Andrews
I was only there 1 night, but it seemed like a decent hotel with a hot shower and a cold fridge.
-
December 2023 by Mark L Tate
Great, quiet hotel. Breakfast was good.
-
December 2023 by Wayne Burns
They staff is always very friendly and helpful. The rooms are clean and the complimentary breakfast was amazing! We also loved the technology to open hotel door and room door with phone.
-
November 2023 by Brenda Knox
Worst Hilton Honors hotel ever. Tricked me into a King suite $20 more than I had on my app even after I showed them the price. (My stupidity....I should have left right then) Couldn't even use hair dryer in bathroom because outlets are blocked by backsplash. Told front desk and they said...oh you must be in room 205....so they obviously knew about the design flaw before. Heard every foot step in room above us. Dog in the next room barked all night. Toilet seat lid was loose and we were afraid it would come off so had to be very gentle with it. There's absolutely no place to hang towels in the bathroom. Breakfast was a joke. NO fruit....oatmeal was coagulated...yogurt container was empty...
-
November 2023 by Ken Knox
The on line price is cheaper then in person they don't update web site was told and the hotel was sold out but had a King suite.. with King suite you get the carpet not vacuum outside the door then you get a bathroom that you can't plug anything in like a hair dryer then you get the toilet seat that getting ready to fall off if you sit on it then the bonus is there's no place to hang up towels If this is the King suite, I think Hampton needs to rethink this. At the time of checkout the young man at the desk ask how my stay was. I explained to him about the bathroom outlets. He said you must be in room 205, so he was aware of that problem. This is THE King suite not KOA camping with the dog barking off an on all night and the room on the 3rd floor above my room making noise all night. All I got a great big I'm sorry ..
-
October 2023 by Carlos Love
I made it a point to leave a positive review for this location after the stay I had in an immaculate room, the outstanding guest service I experienced while at breakfast, and simply how courtesy and attentive they entire staff was overall. This was an amazing hotel experience exceeding some of the past stays I've had at resorts both domestically and abroad! Gold stars for everyone at the Hampton inn Van Buren!!!!⭐?✨?Rooms: The rooms were immaculately cleaned clean and extremely well designed to exceed the average guests' expectations.Noteworthy details: The complementary breakfast was very well prepared and delicious! The spread was very well organized allowing for easy access to each station without guest congestion.
-
October 2023 by James
Nicest and the newest hotel in Van Buren. Clean rooms, staff, and front desk folks are extremely helpful and friendly. Would recommend this place over other in the area. There are also lots of food places within walking distance.Rooms: Clean rooms.
-
September 2023 by Jen K.
Great stay! Rooms were clean, friendly staff, good location near freeway with plenty of food options nearby. Complimentary breakfast was on par with other hotels, but the lady working the breakfast area was really helpful and nice.
-
September 2023 by Shanika Royal
I stayed here 3 weeks ago because my ac went out in my house. It was very nice. However, I was told that something was okay by the lady at the front desk and then overcharged. I then spoke with a male manager about it whom had just come out of a meeting and he confirmed she didn't handle it properly, (the lady at the front desk) but that he was going to credit me back the difference and it would be reflected within 7 days. 7 days went by and no credit. I called back and they had a new lady manager and I was told he was out sick. The female manager said she would return my call after a meeting and I ended up having to call her back. Every time I called I was told she was in a meeting. Finally I asked if she intended on speaking with me because at this point nearly a week had passed and she was still avoiding me and wouldn't return my call. I was always very kind and could not understand why she would avoid me. I finally got her on the phone 2 days ago. She wasn't very kind to me and told me it was decided I would not get that credit back to my account because it wasn't handled properly. Here is my thing, if YOUR front desk person misinformed me, (Maddie) and YOUR other manager had already told me even though she didn't handle it properly that he was going to credit me, then KEEP YOUR WORD. Had she not misinformed me, there would be no need for an overcharge or credit. Had the manager not told me he was going to credit it back to my account, and then did not, I would not be as irritated as I am now.We are all adults. Dodging me was petty. Please be direct with your customers.Walkability: There were stores within walking distance as well as great places to eat.
-
August 2023 by Grace G
This motel was a real treat... The best one we've stayed at in quite some time! Rooms were clean, breakfast was hot and good.
-
August 2023 by Alicia M.
I just wanted to let it be known how the workers are treated... A young man name Zayveon worked there at the Hampton Inn in Van Buren and he TRULY loved his job even when the manager at the time name Kevin would have him working 7am-11pm 14 hr shifts! Days in a row!... STILL he never complained.... Sometimes he would work 7am-3pm or 3pm-11pm but mostly Kevin would make him work 7am-11pm and since he been working there he NEVER got a lunch break or even a 15 min break... Most times when Zayveon was supposed to get off at 3 Kevein would tell him he has to stay until 11pm... Or Kevin would just put on the schedule for Zayveon to work 7am-11pm... But Zayveon never complained! Also Kevin would mess Zayveon's time up as if he didnt work the hours he worked and his check would be short and his last check was short and Kevin NEVER fixed Zayveon's time nor paid him his correct amount of money! Zayveon would work the front desk and he would also take the workers that stayed at the hotel to their job sites... He told his manager KEVIN several times about how he was treated by the guys that he would drive to their work sites... They called him GAY they even said that he was SLOW (mentally) Kevin NEVER did ANYTHING about the situations! Anytime Zayveon would have an issue with a customer and would call Kevin about it... Kevin would tell Zayveon to handle it himself... Zayveon had been threaten he has been cursed out and Kevin never did anything about it! The last straw was when a white lady came to stay at the hotel and she came in ALREADY UPSET and complaining about the prices and at one point she got mad because she couldn't get a refund... She asked Zayveon ONE time...ONLY ONE TIME that night for help! And that was with her television and Zayveon went to the roon and fixed it... But she LIED to management and said she asked Zayveon several times that night for help with things and claim he never helped her... THAT was a LIE! But management believed HER! The only thing she needed help with was her television that she couldn't get to work... AND ZAYVEON FIXED THE PROBLEM by simply unplugging the television... She also LIED and said that Zayveon had "his friends" behind the counter... Kevin looked at the cameras and saw Zayveon NEVER had his friends behind the counter... With that being said and Kevin KNOWING she lied on this 18 yr old kid.... Kevin should've known she lied about him not helping her... The ONLY reason his friends were there is because Kevin had Zayveon working 7am-11pm with no lunch break LIKE ALWAYS and they brought him some food so he could put something on his stomach... He NEVER got ANY 15 MIN BREAK OR A LUNCH BREAK EVER while he worked there! He would work some days 7am-3pm or 3pm-11pm or 7AM-11PM WITH SHOULD BE ILLEGAL having to work a 14 hr shift... BUT ZAYVEON WOULD ALWAYS WORK THE 14 HR SHIFTS AND NEVER COMPLAIN! This woman LIED on Zayveon and he was let go... Zayveon was NOT allowed to defend himself with these allegations brought upon him by this woman! And Kevin the manager had proof that she LIED about his friends being behind that counter... The same friends that KEVIN said could come and bring him food! She LIED saying she asked Zayveon several times for help and she claim he wouldn't help her... When in FACT she asked Zayveon for help ONCE with her television and he DID help her and fixed the television! Zayveon LOVED his job and was a VERY hard worker and management did NOT have Zayveon's back with the situation... Because why... Well that woman is a customer that brings the hotel money and Zayveon is replaceable OBVIOUSLY!
-
August 2023 by Caynor Smith
I was riding a motorcycle that day and it was HOT and I was tired - Looked like rain and while I was unpacking my bike I was told I had to park in the parking lot and not under the covered area in front. For what I paid for a single room I probably should of been able to park my bike in the room. Note to management at this location. That was 5 nights ago and I’m still on my trip and each stop since including here in Durango CO I’ve been able along with other bikers to park under cover areas. Note to self — don’t stay at this property again.
-
August 2023 by Ernie Cox
The room was very nice. I like that it had plenty of outlets and USB plugs. Room was quiet, heard very little outside noise at the door. None through the walls. Shampoo, conditioner, body wash pump containers in the shower. Micro, frige, desk, sofa, hair drier, iron and board. Plenty of extras. I would gladly stay again.Food & drinks: 24 hour water, lemonade, coffee and cookies in the labby. Hot and cold breakfast. Which everything was very good. The seating in the dining area was a little more cozy then most hotel breakfast areas. Also had bar with outlets and USB plugs.
