-
October 2023 by Mark Smith
If you have another shop to repair your car use them, this body shop is a complete joke. Went in to see if my estimate has been done it had not the lady up front which is the owners daughter was a nasty nasty women with an attitude right off hand looked at me and said no we don't have it yet he has been busy in a nasty and unfriendly way all the while he was holding up an envelope up saying we could do it in a minute she was to wrapped up in a conversation with Tim's wife which also works there. We went out to my car we discussed a few things. I questioned him about a missing edge on my bumper told him I didn't think they could repair it it needed to be replaced which another body shop said it can't be fixed. Tim told me it would have to be damaged more for the insurance to replace it as he pulled out a tool from his back pocket and broke the tabs on the bumper so it could be replaced that should have been my first clue. I logged a complaint with the insurance board for insurance fraud on that deal when I left. We got to his office where he has no sympathy or compassion about the people involved which was me and my 6 yr old. Told him I didn't think I wanted my car repaired there cause of his attitude. Then I told him I would like to pay the towing bill and have my car removed he told me the bill was 380 dollars had to be paid before I could take my car 380 dollars that's more then my car payment took my credit card for 350 had to go back and use my debit card for the other 30 single dad don't have alot of money laying around. Told her that was insane and it was highway robbery came back and the nasty attitude the daughter had said cash only now I used a few choice words to her at that time. Luckily a competitor of that body shop in the same town who does better work anyways came to my rescue and paid the tow fee and took my car to his shop. This is an awful awful place and if I could give less then one star I would. Please I beg you take your car ANYWHERE but here you will regret it. This whole family needs to learn some sympathy for their customers especially ones that have close to a 5k repair bill. I will share my experience with everyone I know.
-
August 2023 by Amber Shepherd
The worst….do not recommend…..giving a one star is being gracious
-
July 2023 by Donella Andaya
They are outstanding!!! They were so quick at getting my cadillac done. Such kind people!!!! Will be back for any future issues.
-
June 2023 by Cheryl Schultz
Excellent Service and genuinely nice people. I recommend this business to anyone who needs auto body work done.Services: Painting
-
May 2023 by Karen Collins
We have done business here before. When we went for an estimate today the office ladies were very unprofessional and beyond rude. When I called to say something, she continued her rudeness! It was unnecessary! Also, in reading the reviews I noticed any good reviews were in the past. Nothing current
-
April 2023 by Rebecca Brown
I had a horrible experience at Tim's Auto Body. I went to Tim's, to get my bumper painted and replaced. Due to a rear-ending accident. But, they took forever, on getting my car done. Which I thought, was odd. Maybe they were just super busy though. I thought also. Giving them the benefit of the doubt.I get my car back, 9 days later. The bumper is painted and replaced. Water is flooding through my car. Just like before. Whenever I dropped it off, I told them, what needed to be corrected. (After this occurred, I even told them, what was happening. Nothing was done. They swept the problem under the rug. Tim's Auto Body has horrible customer service.Services: Body & Trim
-
March 2023 by Miah Young
Great place and amazing people. Very welcoming. Would recommend to any and everyone!
-
January 2023 by Vee Ashcraft
I previously left them a good review but that was a mistake. There was a mix up with my insurance and they sent the money to my account instead of the shop. I told them I would look to see, and it had indeed gotten to me instead. They called me a felon and threatened to call the police rather than giving me a chance to make arrangements to get the money to them. They were awful to me. The guy I originally dealt with was nice but the owner and manager are horrible people.
-
January 2023 by Allyssa Voth
Long story short I had a great experience the first time I originally got repairs done in my vehicle in 2021. However— in the last year I noticed my repaired bumper has started to slip from its original position as well as the headlight stopped working that they had repaired. They gave me a “lifetime warranty for repairs.” I called in March 2022 to get these things looked at and Tim (it’s always so delightful dealing with him) agreed that this shouldn’t be happening, so they “ordered the parts” to repair.” He did ask me to be patient and I feel like I have been super respectful only calling back once every 2-3 months. Every SINGLE time I call the front desk lady acts like it is an INCONVENIENCE to even update me. I understand if my parts are on back order, but theres no reason to get an attitude with me when I am rightfully calling for an update. Today I called and asked for proof of when it had been ordered and she said “you can’t have that it’s in my system.” So frustrated with having to deal with her I’m about to just see if I can order the parts myself and take it somewhere else all because of her, but it’s their responsibility when they made mistakes fixing it in the first place.
-
November 2022 by matthew scott
Great serviceWill use again
-
September 2022 by TomandSusan A.
We took Tim a car that should have been called 'Totaled.'. They put it back together so it looked new. That was several months ago and the car has been fine. No issues at all, although there is a year warranty on the work they did. Great place.
-
June 2022 by Jimmy Smith
Never had them do work just got a quote so im not sure if thay do good work. Im sure thay do but i would not know.
-
May 2022 by Justin S.
These people will mess up and not take responsibility for anything that had gone wrong on their end while they were working on the vehicle even if it was just a few scratches. They blamed the scratches on me they also messed up the tent on my driver side window, it did not match the tent on my passenger side window in a two-door truck and there were air bubbles in it as well.
-
April 2022 by Amber Adamson
The ladies at the front desk were super helpful, patient, and answered any question I had. The owner himself did the estimate and even went under my car to make sure my tail pipe and the bar to the bumper was not damaged.
-
January 2022 by chey young
They go above and beyond for each and every customer. Awesome craftsmanship as well. The only place I would trust with any vehicle of mine!!
