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November 2023 by Karmjit Natt
I am extremely disappointed in the service provided by Brent during my recent interaction. In my 28 years of professional driving, I have never encountered such a experience.Brent would assure me that the repairs on my truck would be completed within a specified timeframe, for example by the next morning or in the next 5-6 hours. The repeated setbacks and misinformation severely disrupted my schedule and my phone calls would go unanswered. Because I was not receiving answers to my calls I decided to pay the shop a visit. Brent claimed to be actively working on my truck on multiple occasions when in reality the truck had not been moved from its original position. During my visit, Brent mentioned that his family, including children and wife, resides on the premises and conveyed an aggressive, unwelcoming, and rude attitude, stating that I was not allowed on the lot. It raises the question of why a business is operated from a residential property if customer access is restricted.During the repair process, I decided to stay in my truck as I did not trust work was being done and I could not afford another week staying in a motel. The parts added to my truck during the repair turned out to be subpar quality. This required the replacement of said parts after arriving home, furthering the inconvenience caused by the initial repairs. Adding to the overall dissatisfaction, I observed that the seat of my truck was left in a dirty state after the repairs.
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April 2023 by Yehor Islamov
Called and asked for roadside assistance to replace a leaf spring mounting bolt. Got quote and been asked to wait for around two hours. Waited for four for the guy to just show up and tell me that he doesn’t want to work on this trailer?!Should of been told for the beginning and not waisting nobodies timeServices: Steering & suspension repair
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November 2022 by Cassandra Bain
Good Clean shop inside and out . Always polite and helpful guys in thier, gets what needs done and keeps prices fair. Everyone was good to deal with. Communication also good within the service. Good work with Trucks .
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January 2022 by Myron Williams
Guy came out and damage my brand new bearings with a hammer and then decided he'd get the bearings puller afterwards. So stuck on me using his parts when I had my own. Didn't value my parts at all without paying him anything I lost money when he destroyed my parts.
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September 2021 by R Stafford
We were on our way home from a nice vacation when our diesel pusher Class A motor home broke down on the highway, 5 hours from home. It was Sunday afternoon at 1:00. We searched for over three hours trying to locate a tow truck company that would haul our coach with a trailer behind it. We were about to give up when we made contact with Brent Willyard, owner of Willyard's truck and trailer repair. Brent located a driver and tow truck that would come pick tow us. He got us in for an appointment first thing in the morning when they opened. Found the issue, ordered parts, and got us back on the road. As he was working on our coach, I was watching how he did even the smallest details correctly, he really cares about doing the job right. Great family owned and operated business. Brent really knows his stuff. Thanks to his connections and knowledge, we made it to his shop and back home with no issues. Thanks Brent
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June 2021 by sergei poramonov
Very friendly management of the company. Very good work of the mechanic!!! I really enjoyed the service !!! Thank you guys for your help!!! You are the best? ? ?. I wish you prosperity and good luck !!!????
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June 2021 by thoro transport
Very helpful guy
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October 2020 by James Ross McDaniel
I brought my 86 ford l 9000 in. needed a rebuild. Brent Willyard held my truck for 3 weeks and did nothing. I videod him lying to me about multiple things. he charged me 4500 for a rebuild and said sweeten performance out of Pecola did the heads. I called and sweeten never had it. Brent lied. He lied everytime I spoke with him so I got a video of his lies and blasted it online. hears the link. a mechanic must be trustworthy. this guy is far from it. I've got even previous employees of his with recorded accounts of Brent ripping many people off over a period of over 4 years that these individuals know about.
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August 2020 by Travis Jackson
In June I paid ~$1400 to have my oil pan gasket, and rear main replaced due to an oil leak.Now just over 30 days later I find it leaking again and take it to a different shop to find out the rear main seal is dumping oil.Now it's going to cost me ~$4600 to redo the work already done by Willyards and actually fix the issue properly.Next time I won't bother with this place.
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August 2020 by Joanna Carrera
Over $1000 for a used grip less tire...
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May 2020 by Frank Lee
I've used these guys over and over to fix our trucks and big dump trailer breakdowns. They are awesome.
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March 2020 by yao sisavathvongsay
I would recommend this place to any trucker out there...I just got my truck and trailer repaired by them and they did an awesome job and the price was pretty reasonable... nice job you guys... thank q alot...
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February 2020 by Daren Wallentine
Brent does fantastic work with an even better price!
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November 2019 by john dog
They're very nice people they provide good service in a timely manner and they are very
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October 2019 by Ronald Sidebottom
This is a great place to when you need a truck worked on good people here
