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December 2023 by Kristin Wantulok
If I could give 0 stars I would. Took our truck to this dealership to get the u-joints changed and to flush the transmission system. They had the truck for over a week and when I went to pick it up I wasn’t given a receipt for the $1750 I paid and details on what they did to my vehicle. Upon starting the truck the check engine light was on-they ran the codes and said coolant was low. The technician put over 1-1/2 gallons of coolant in and filled it up to the top of the reservoir instead of to the max line(when I was driving home the coolant spilled everywhere because it was too full). I checked the transmission fluid and it was so low it wouldn’t register on the dipstick, I had to buy three quarts of transmission fluid at the parts store to put in before the fluid would even register on the dipstick- when I brought this to the service advisors attention he told me that he was there and they put 8-9 quarts in the truck (it only holds 7). He argued with me the whole conversation. I’m not happy at all. We called several times and each time their answer was “we don’t know what’s going on or how much longer”. We have used this dealership several times in the past and they have been great but the new service crew SUCKS. We will not be going back to Cavenaugh dodge in Walnut Ridge.
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July 2023 by Georgetta Knuckles
Awesome people very nice
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June 2023 by reche drakeford
It has pleasant, efficient staff who are great helpers in finding just the right auto at the right price!
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May 2023 by Candy Upchruch
Good looking to buy a vehicle I'd recommend recommend cavanaugh rather you looking for a Dodge Chrysler Jeep truck SUV whatever it is you want they can get it the people are amazing
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December 2022 by S Harris
Sometimes we think bigger is better...Big, fancy car lots and buildings w/ lots of people who look very busy. But sometimes they are inattentive or don't know the product they are trying to sell. I found that to be the case in Little Rock recently and, through a friend, ventured to Walnut Ridge, AR - a small town of about 5,300 people - to visit Cavenaugh Chrysler. Wow! What a difference. Friendly, knowledgeable, professional staff welcomed me just like I was family. They brought coffee to me and offered me a snack at midday - fantastic hospitality! My sales person, Jimmy Stevens, knew the Jeep Gladiator, answered all my questions, and got me EXACTLY what I wanted. Whether it's GM, Chrysler, Jeep, Dodge, Hyundai - the next time I'm in the market I will definitely call Jimmy. It was well worth the short drive to Northeast Arkansas to visit this hidden GEM of a dealership. Thank you to Jimmy and all the staff for making the new car buying process not just painless, but altogether a very enjoyable experience. This rating is 5 stars ++!
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December 2022 by Scott Harris
Sometimes we think bigger is better...Big, fancy car lots and buildings w/ lots of people who look very busy. But sometimes they are inattentive or don't know the product they are trying to sell. I found that to be the case in Little Rock recently and, through a friend, ventured to Walnut Ridge, AR - a small town of about 5,300 people - to visit Cavenaugh Chrysler. Wow! What a difference. Friendly, knowledgeable, professional staff welcomed me just like I was family. They brought coffee to me and offered me a snack at midday - fantastic hospitality! My sales person, Jimmy Stevens, knew the Jeep Gladiator, answered all my questions, and got me EXACTLY what I wanted. Whether it's GM, Chrysler, Jeep, Dodge, Hyundai - the next time I'm in the market I will definitely call Jimmy. It was well worth the short drive to Northeast Arkansas to visit this hidden GEM of a dealership. Thank you to Jimmy and all the staff for making the new car buying process not just painless, but altogether a very enjoyable experience. This rating is 5 stars ++!
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November 2022 by Annabelle Eisenhauer
Stephanie was great! I will DEFINITELY come back to Cavenaugh for all of my service needs on my Gladiator and future purchases because of her!
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November 2022 by Zach
Very friendly employees and helpful
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May 2022 by Kristy West
I would give this place no stars but it won't allow me. The girl mechanic is rude and slouchy.
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October 2021 by Brian E Howell
Emailed about a possible purchase and trade in. Shalisa replied, asked questions about my trade in, replied with a quote which was extremely low. I replied with a counter offer and never received a response to the effect of them not considering the offer or weren't interested. So, they lost a customer they never had.
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September 2021 by John Ivy
We traveled an hour to check out a pre-owned truck. The sales person that met with us wasn't very welling or just plan acted as thought we were just a bother. Act as thow we were going to run off with something. When ask to retrieve the keys he held them as thow we planned on running off with the truck. We liked the truck but didn't care for the sales person. So we just went on. If we do decide on the truck we will ask for a different sales person or take our business else where.
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September 2021 by Skyla Blue Durham
All the employees there was super nice. They made it easy buying a new vehicle. I absolutely love my new Jeep Cherokee. Thanks for finding me the perfect vehicle. We appreciate you all so much
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August 2021 by Leah Hendrix
Had a wonderful experience with Keith and David! Great people and genuinely want to help. I had an oil leak in my Grand Cherokee due to another company’s fault, and they quickly figured out the problem and got me back on the road after a day and a half. I will definitely make the drive from Jonesboro to Walnut Ridge to use them in the future! Thanks guys!
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August 2021 by oscar tobar
Keith and his staff are awesome people. They will try there best to get it done. Very knowledgeable Employees!
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August 2021 by Deborah Lynne Killion
Rude and ill-informed people. Spent 3 hours for nothing. They did not fix the problem. Talks down to customers.
