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March 2022 by Marcus
AvoidThese people have no business license in the city of West Fork, lie about who is going to do the work, and will not return my $3K down payment for work that was never started because the guy is going to prison. If you go here and get swindled after reading this its your own fault.
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November 2021 by Hope Watson
Great place they do excellent work, quick turn around.
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November 2020 by Wendy D Martin
Honest guys & they do great work at reasonable prices.
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Real good service
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August 2019 by Kathryn Venema
Excellent work
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April 2019 by Anna Willson
They helped me with a minor repair at a very reasonable price.
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January 2019 by Michelle Murphy
They were really fast getting my car back it looks great and customer service was great no complaints everything went through really smoothly
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December 2018 by Gail Ingalls
I brought our jeep renegade with minor rear end damage to Magnus body shop. What we got in return was quality work and excellent customer service. Magnus Body Shop has forged an excellent reputation in the West Fork community and I would recommend him over the big name body shops in NW Arkansas. I guarantee to any perspective customers to give this shop a try you won't be disappointed.
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October 2018 by Ryan B.
I recieved an older Land Rover Discovery and like most people I was nervous about the repair cost and parts cost. Scott the owner worked with me along every step from getting it running in the short time frame I had to taking it back when money allowed. He suggested repairing items instead of throwing new parts at it all the time. I couldn't be more happy to have my Land Rover and couldn't be happier to have met such a knowledgeable and honest person to work on it. All my fears are put to rest.
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October 2018 by Firefly Properties
Dishonesty and disappointment are 2 words that sum up my experience with Magness Auto Body. In August, my car was backed into and luckily the person was honest and reported the damage to insurance. Insurance awarded me around 4 thousand dollars after the assessor performed an evaluation. In their quote, the rear passenger door was to be replaced and all molding to be removed, including roof racks. When you receive insurance money to fix your car you have a couple options 1) do you fix it as it was before, 2) do you not fix it, 3) or do you fix some of it. I decided to fix some of it so I went around getting quotes from different body shops and Magness gave me the best quote. Scott said "$675.00." I had bought a truck from the shop many years ago and had a good experience so I said "let's do it." I dropped off my car a couple days later and told the insurance agent that I needed a rental car for a couple days. The agent called Scott to confirm. I later found out that when Scott spoke to the agent, Scott asked to be faxed the estimate from the appraiser. Here is where it all gets sticky. I was contacted 2 days in a row by Scott that the car was ready for pick up. I was pleasantly surprised it was ready in a 1/3 the time but I was also curious why he was so eager for me to come get it. When I got to the shop my car was on the rack and Scott showed me the repairs. All in all, this is exactly the job I was looking for. I wanted a budget job and just wanted my car to be presentable. I know body work and I noticed the over spray on the roof rack, skirt molding, bumper guard and I noticed the sand paper feeling of the clear coat under the door handles. Scott did not take off any molding, which was expected. The paint was a good match but there were some streak imperfections on the passenger door when it was blended. We went back to the desk and I took out my credit card, ready to pay. Scott handed me the invoice and the price was $2,700.00! I was taken back. "Scott this it not what we agreed upon." Scott responded saying that I was getting too much money from insurance and it was not fair to the insurance company and he was owed some of that money. I said "Scott it is none of your business what I get from anyone. I came here asking for a quote and you gave me one. It is my prerogative to fix my car, not fix my car, or get a minimal job. I came here for a minimal job." Things quickly escalated. Scott lowered the $2,800.00 to $2,200.00 and I still refused. After threatening legal action, Scott angrily conceded.
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September 2018 by Trenton Smith
Scott definitely knows what he's doing here! He always gives us excellent service! This is the only body shop I would recommend for any body work needed!
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June 2018 by Kamron Phillips
Only use this guy for extremely light work. You can save money but expect a half a** job and poor time management. He had my car for over 2 months and he had it because I had to take it back because he didn't repair my strut correctly and charged me for it. Was it worth the couple hundred bucks I saved? HELL NO! And also he will lie to your face. Very unprofessional.
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April 2018 by Crafty Zoo
Magness does amazing custom work! Their paint jobs are fantastic and customer service is great too. Great for the average paint job, touch up or even show cars. Their work is impeccable.
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January 2018 by Carolyn h.
I saved $500 coming to the body shop. But the job took twice as long as promised. And the paint job wasn't as good as expected. There were a few chips where you could see the previous color of the paint on my car. The door handles feel very rough as if they missed the clear coat all together on the underneath side. Also they never did get the inside of the paneling on the door put back correctly even after they admitted they did it incorrectly and they fixed it it never did look right again. They also had a very fine residue all over the inside of my car I had to take it to the carwash and use wipes to clean out the car and vacuum out this residue it was a mess. Also about the biggest frustration here was that I handed them a keyless entry key and they trying to hand me a regular key that they got made and told me this is the only key I handed them. When in fact the problem was is that they lost my keyless entry key and had to get a locksmith to make a spare key. They were just going to give me the spare key and keep my keyless entry key which is priced at $300. So I took my keyless entry key and try to start the car and it wouldn't start. Then they told me I can drive 35 miles to go to the locksmith and he would fix your key for free. But the problem is is that my husband's key won't work at all now. Was all of this worth saving $500? During this time I had to rent a car in which they agreed to pay for. Which was any of the day's over the time they promised for the car to be ready. But it was a big hassle between the car rental place and the auto body shop.
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March 2017 by Shelly Baity
Excellent work, professional, and work done within a reasonable time frame. Will definitely be a repeat customer!!
