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June 2024 by Seth Blankenship (BloodWolf)
Never have anything in stock, went to get a smartwatch I wanted and said they had it in stock. Person came back and said they didn't, but could order it and have it in two days.
Two days later they don't have anything showing I or they ordered the smartwatch I wanted. Said they would have some in Saturday, came back nothing in stock still. Don't waste your time here
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May 2024 by Karen Crouch
I had the best service ever from Antonio at AT&T in West Memphis. He helped me with my business account and got me to switch my personal service from Xfinity over to Direct TV so I could save money. He is my go to guy!
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April 2024 by Adriana R
Javarione Bryant was such a great help!
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March 2024 by Dawn Jackson
Customer service is at a negative 0. The tall white guy that works in the West Memphis office, yeah...
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February 2024 by Andrea Howard
DJ is 100 at this AT&T Store in West Memphis. He was kind, knowledgeable and helpful. He engaged in conversation during my time in the store and walked me to the door. AT&T needs more people like DJ.
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January 2024 by Sarah Traugh
Nice enough just not very awake!
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January 2024 by Steve Cropley
Excellent customer service
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January 2024 by Territa Ward
Tiereney (not sure if that’s how to spell her name) was the absolute BEST!!!
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December 2023 by Tiffany Miller
Ethan was very knowledgeable and patient. He was able to assist me and educate me as well about my plan. He resolved my issue so quickly and everything is working perfectly.
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December 2023 by josie patterson
We worked with Rehgan and she did a great job with assisting us on today. We had a great experience at AT&T located in West Memphis, AR.
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November 2023 by Charne Ellis
I just left the store. There were 6 employees standing around the front table doing absolutely nothing as there were no customers in store. I walk 3 feet into the store and an employee named Reagan introduces herself. I’m trying to tell her I need my screen protector replaced and she quickly shuts me off to say I need to do it online. Then came a frenzy of questions, “what phone do you have? What screen protector is it?” I can’t even think because she’s aggressively asking the questions and not giving me time to answer. I tell her I’m trying to open my email to show her the protection plan I purchased through them and she again shuts me down saying “I don’t need to show her an email. It’s probably bodyguards and to go online to do it” meanwhile another employee is co-signing in the back. Well guess what? It’s not bodyguards and it’s the ATT tempered glass protector and now I have no idea how to get my replacement screen protector. So I wasted my time walking in to not be listened to and instructed to go away like a child. I’m furious! I’ve been a customer since 2020 and the customer service use to be exceptional, with Aleicia. Now it’s laziness and rudeness. I’ll never step foot in that store again and make sure everyone else knows as well!
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November 2023 by Stacy Sharpe
Calvin was amazing! We had a new iPhone and he worked tirelessly to help us! Highly recommend going to him!
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November 2023 by Monica Pitchford
I was in and out today! Ethan was prompt and very professional.
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July 2023 by Crimson Tide
Don't come here they will sell you refurbished goods. It's a ghetto att.
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July 2023 by Rosetta Berry (RO)
I just got my Galaxy S22 Ultra andriod in th mail 2day. Now I'm goin to west Memphis to transfer everything ??
