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March 2024 by pow demonic
Employees are rude as hell and the two guys cleaning the fuel islands taking along time were disrespectful and argumentative
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March 2024 by Heather Lytle
Most unhelpful people ever. Ran out of diesel off the ramp to 40. Took 30 mins to get a fuel can and get the RIGHT diesel pump. And had the nerve to tell me it's my fault I ran out. Guess these people are perfect and never make a mistake.
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March 2024 by Shane Newell
Clean restrooms, friendly staff, great gas prices.
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February 2024 by Kevin
You call yourselves Travel stops,but your not traveler friendly. Sending tired travelers and truckers back out onto the highway because your on some kind of power trip Is not the way a Truck Stop should be run, It's simply Bad business. A Truck Stop is supposed to be a Safe Haven for Tired and weary Travelers to gather amenities and rest to continue a safe journey! All I can say is keep running your customers off,that's a plan thats set up to fail. And fail it will! You have run me off permanently! I've been a loyal customer since this corporation went Nationwide,I will no longer darken the Doorway of any of your establishments!!! Due to this and the many other Managerial problems your Corporation suffers from. You are a victim of your own Demise,that's inevitable. I will not be mistreated or Disrespected by your so called team members ever again. This used to be the place to stop on the Highway, now it's just a place to go if you want to be overcharged and mistreated. You are a place in my past, but not in my future. And Honestly if you continue to operate in this manner, As a successful Business owner I assure you the future looks bleek! I've been watching your stores close one by one around the country. And I've noticed you opening new stores under new names. You can't lose a bad reputation by hiding behind a new name,as long as you continue to do Business in the same manner,you will get the same results. Without showing your customers dignity and respect there is no success! Have a Blessed day!!!
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February 2024 by jhaze865
Shower room was dusty and had adult gnats corners of floor was dusty with hair. Normally I'm happy to take a shower at Pilot but this one had me feeling like never to stop here again.
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February 2024 by Stiv Gavannas
I booked a parking lot through an app that has all the information about my truck. I went to bed and in the night a woman woke me up and asked me to go and get a receipt I think it's wrong. I could hardly sleep. I'll never stop here again.
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February 2024 by Djb94
Wors truck stop ever everybody parked everywhere no respect for the business
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February 2024 by Alberto Bonilla
People here are friendly but the showers are poorly maintained. They are extremely cheap with the food portions which makes the food expensive. See picture $7 for that tiny portion. It's time to stop buying food at these truck stops.
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February 2024 by kris kron
The store is super dirty Wendy's is trash food was cold people in this place are super Lazy showers were dirty never coming back here...pilot usually is a great place to stop not this one...shame on this pilot and it's management horrible truck stop..
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January 2024 by aleksan homza
The parking lot is wonderful, but gentlemen, please provide some space for vans. so that security would not come at night and drive you away from there. In Elpaso they have allocated places for vans and there are no problems. and I wish for the security guard that her husband would give her sleep as often as she lets other drivers sleep at night.
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January 2024 by Alan Strayer
Poorly run. Dirty restrooms with no toilet paper. Pass this one by
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January 2024 by Natalia Golub
shower doesn't work early in the morning
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December 2023 by Jason Ramos
150 parking, like 20 reserve and 11 showers. But this place needs better management. At 1600. The food called “ PJ Fresh” is not fresh at all. Had the wings. And taste like they been sitting under heat lamp forever. Wendy’s is brutal. The workers have no clue what’s going on. The place is filthy. Showers take forever to be clean. Didn’t even had a washcloth when I went in. Next time will try other nearby truck stops.
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December 2023 by Marco Polo
You can't find a worse place than this! All parking lots (except for a couple) are prohibited for parking for more than two hours and there are disabled signs all around. They do everything so that people do not stop here to rest and all the time the music is screaming and crazy security guards are running around, knocking on the door of those who sleep in the car. Fire all the staff and management and recruit adequate and professional people, or shut down this wicked and miserable place and don't embarrass yourself.
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December 2023 by Joe Bravo
There were showers empty but not cleaned, so I had to wait 1 hour for an employee to come clean the shower, 8 more people behind me waiting for a shower. They should hire a specific employee to clean the showers, a driver's time is very valuable with the ELD regulation