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January 2024 by Justin Coxon
Have been taking my vehicle there for a couple years now for maintenance, seems to be the the only place in Abbotsford that works on Italian vehicles. Always fast, friendly and quality service. Would highly recommend.
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January 2024 by Christina Thorneycroft
Awesome Experience highly recommend! Best prices and service for luxury cars!
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September 2023 by educated Canadian
They missed the issue. After 3000$ Paid they missed the $250 issue. I had to take it to another auto mechanic and they had more experience and fixed it right away for under $300. If it wasn't for the $3000 -bill I would have said nothing and the little things like my door lock and interior lights didn't even get done. They replaced stuff they did not need to. I was pissed.
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August 2023 by Adhan Irfan
Please avoid this place if you don’t wanna be ripped off, I came here for a grille swap and he had a estimated time for an hour to do the job, we even showed him the new grille and wanted to be sure he’s able to do it. We then agreed on amount for the hour job, 2 hours passed by and we decided to just drive by the shop and see what is going on, we witnessed him taking a long break in his office eating lunch, and dealing with other customers, we decided to go in and he said “I’m not done yet I’ll give you a call when I’m done” (Even though it’s been way over the time we agreed on). Finally when 3 hours passed by we saw him pulling the vehicle out when he saw us waiting in the parking lot when the job was done hours ago. When we asked “How much will you charge us?” His rude and arrogant reply was “As much as I can!” That is absolutely terrible customer service, he then proceeded to charge us for 3 hours saying “It’s a big job” when we agreed for an hour job. He wasted time and extends the length time for the job just to get as much money as he can from people. On top of all this the grille wasn’t even properly fitted, he even ADMITTED that the grille fitment didn’t go 100% and he didn’t bother to even call us to let us know when he knew about it, he only admitted when we pointed it out. Absolutely garbage quality of a job, terrible customer service, and extremely rude. He also has no employees at all?? Makes sense who would want to work for someone like that. Avoid this place at all costs.NOTE TO DONALD/OWNERThere’s no point in replying to this review with every other bad review you have with “Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.” Clearly you have not used any of the feedback provided to you, as there has been no improvement in your terrible attitude and terrible service.Service: Body & Trim
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July 2023 by Jalmeena Gill
I definitely recommend avoiding this place. Oil has been leaking from one of our vehicles and we already had the issue diagnosed by our mechanic, but we needed to find someone who would be able to do the repair. We called this place and explained the issue and the owner told us we could drop it off the next day so he could take a look. He never quoted us for how much this diagnosis would cost, but rather made it seem that he just needed to look at the car to know what was wrong. We ended up bringing the vehicle in and we specifically mentioned to the employee that was there to make sure they called us before they did any work that would cost us because we wanted to know beforehand. Later in the day, we called the owner to see if we could pick up the vehicle and he said yes and explained that he couldn’t figure out what the problem was, all he did was wash the bottom of the vehicle and told us to drive the car around for another week and then he could tell us what was going on. Then he mentioned that we owed him $300 for this. We didn’t understand what work he had done to charge us $300. He then told us that if we didn’t pay we wouldn’t be getting our car back. When we showed up to the shop, wanting to have a discussion with him about this, the employees there had to FaceTime him and he proceed to argue with us over FaceTime. Obviously we understand that these services cost money, but he never mentioned anything beforehand and $300 seems quite excessive when no actual service was done.
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June 2023 by shawn arvind babu
Bad shop . My friend dropped his car for service. He charged too much and didn't fix the issue. He scammed my friend $2700
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February 2023 by Son R
Great customer service! They clearly explained what service they completed and communicated before proceeding on higher cost items allowing you to feel comfortable before just seeing a final bill for payment!Service: Oil change
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February 2023 by Simon Louw
Donald and his team did a great job getting my car back to me clean and running well. They went the extra mile to make sure I got it back the same day, much appreciated.
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February 2023 by Gary M
Well worth the trip for a complete service, customer service and taking care of my vehicle. Very knowledgeable and give you good advice.Service: Oil change
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September 2022 by Jason Lam
Great price and service. Took my GL here for alignment and oil change check over and they did a great job with the price. Glad I did the alignmentServices: Air & cabin filter replacement
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August 2022 by Adriano Serviziati
Quick, fair priced, quality service.Service: Auto engine diagnostic
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August 2022 by Akim Kambere
Highly suggest you do not go to Drive European. Had my car there for two weeks they had no comprehension of what was wrong with my car. I decided to take my car back seeing that it was going nowhere they decided to charge me $700 for changing the censor and a diagnosis. As I arrived to pick up my car I noticed a giant dent in the rear bumper which was never there, they began to show an act of disregard and lack of care. After a long argument and constantly asking to see the cameras they finally decided to pay for the damages.
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June 2022 by Jim Heintz
Brought my Mercedes in to check on a clicking noise in my shifter. They told me they couldn't hear it but suggested $2800. worth of other work should be done. I agreed to one job - changing my valve cover gaskets.They went and did other work without my consent to the tune of $2200. I'm sure the mechanics work on a contract basis. So there prices are extremely high and they can't be trusted. $90.00 labor to change two license plate bulbs. They even lied to about a rad leak which didn't exist .Stay away from this place. Got my original problem fixed else where.
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May 2022 by Naomi Kragh
They were able to squeeze me in right away, did a great job on my Mercedes, and the price was nearly half of what I paid for my last service. For example, to replace the battery in my car key the dealership charges me $43. These guys charged me $6.30. I will definitely be coming back for my next service.
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April 2022 by James Denis
The prices are way to high and there labour is at least double the hours for any work that they do compared to a respectable and honest shop. I would stay away! they care more about money and pulling a fast one on you then actual customer care.
