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March 2023 by Mike L
Atm is always having problems
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April 2022 by colton the great
i avoid taxes
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March 2022 by Sue Lloyd
The last 2 1/2 years have been a nightmare - zero customer service - their mistakes and my questions/concerns are not addressed - very frustrating
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June 2021 by Mark F
I have to agree with the person below. Envision has become a disaster. I recently was told (via email) that I qualified for a cash back promo. After everything was signed and approved, all of a sudden I no longer qualified. What?! What ever happened to owning up to your mistakes? After challenging it and being told by Tamara Hendsbee and Town Centre manager that Envision would make it right, they refused to in the end. Really disappointed in this bank. When I asked to reverse the agreement because of this, I was told I would have to pay a penalty. The only thing you can Envision at this bank is problems. :(
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June 2021 by Jay T
Envision has grown into a seriously mismanaged business. I would no longer recommend banking with them. As a member of over 25 years their customer service has declined, they do not respond promptly, staff are not trained and unhappy and make empty promises. Save yourself your time and your money and go elsewhere. Their only concern is not the customer but rather meeting the targets that corporate sets them for. :(
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August 2020 by Richard P
Time to reopen your branches.... I am not sure what the holdup is but it is increasingly difficult to do business with Envision with most of their branches still closed !!!!
