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September 2023 by Rachael Stankowski
After going to sport check and getting ignored, I went to foot locker! Was greeted as soon as I entered the location. Mitch L. Was great! helped me find a pair of shoes for my son, and then ordered another pair in different color for me! You have created a loyal customer
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August 2023 by MR ZOOM
Is a very good for their shoes and clothing but it’s a bit expensive they may need to work on the prices they have one the items.
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June 2023 by Brian Peters
I asked the guy work in this store if they had eny wide shoes . He didn't know about w.2E or 4E width shoes he called someone and was told they only have regular shoes .so u should pay me for training your employees. Will never go to foot locker again. I see why this place way empty of shopers
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April 2023 by Emma Bryce
Came in on the weekend and customer service was craaaaap. Guy and girl on till goofing off and so absorbed in each other they didn't greet us nor acknowledge our existence until I went up to the till and personally asked for some help. I'm starting to think these companies just hire anybody to work and don't care about the service aspect anymore!
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April 2023 by Amit Rawat
Poor customer service. Staff was too busy chatting with each other while i was waiting to checkout.
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December 2022 by Jordyn Henderson
Today we went in looking for shoes, which we found ourselves. After the employee grabbed a size for us and we were trying them on I had a chance to notice how filthy the store was, trash everywhere on the floor. Many employees standing around with nothing to do. When we decided on the shoes based on the fact that they had a sale sign tucked inside, but they rang up full priced. I went to grab the shoe that was marked as a sale item, and they said that was a mistake and that another customer must’ve done it. No apology, rectification, or even acknowledgment of inconvenience. Disappointed by the efficiency, and customer service within this location.
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November 2022 by Nike Air jordan
Good but coman sneakers not rare
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November 2022 by Mandy Sangha
I will never give this store business. I called them twice to ask if they have a style of shoes I was looking for. Before even saying hi, a female employee was laughing while answering the phone, then again while answering my question. When I called again to see if they had a different style - once again she was laughing on the line. I mean, it’s common sense to know that’s completely unprofessional. I don’t understand why people lack customer service skills but choose these positions. Do better.
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August 2022 by Timothy Corcoran
I was ignored by employees. Had to pickup the shoe I wanted and the young woman came from the back room scanned the shoe and they didn’t have my size. Her attitude was quite blunt and snotty. There was a time when employees helped find the product they’re looking for at other locations. Drove to Langley and got the shoe I wanted. Thanks for your un-help! If you don’t like your job go work somewhere else!
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June 2022 by ASHMEET SINGH
I would suggest hire only those people who like to work cuz all three who were on june 2,2022 were standing at the till and laughing at customers.No one greeted and didn’t even asked if we needed help. Its better to leave store without them because their presence was not making any difference.
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May 2022 by Alisha Peters
No sure if it's cause I wear sweats but it seems like the staff vanish when we go there lol
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April 2022 by Claudia Jaruchik
We waited 10 minutes and no one acknowledged that we were at the store, we had to grab the shoe and bring it to the girl for help, she was nice and helped us. The guy that was there was unfriendly, had a bad attitude and non helpful at all…. Not sure what is happening with customer service at this store…. Won’t be coming back.
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April 2022 by Ummang Maheshweri
If there would be option to give 0 star I would like to give that also I went in the store no one greeted me and were busy talking about tik tok, air jordon shoes they were least interested in helping us or asking us. Please hire some mature staff who really want to help customer and improve your sales. Disgusting staff experience ever in my life.
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February 2022 by mahshad mohammad noori
Sierra, the girl who worked at the store, helped me to find the shoes I was searching. It was almost the last hour on Friday. So, I was in a rush. Though the women's section was very small. Thanks,
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January 2022 by Wendy W
Called to enquire about a product. As I was still speaking the associate started talking to someone in the background and then hung up on me. Rude!
