Key Imports is highly regarded for its exceptional service, particularly for Volvo and other European cars, primarily due to the expertise of Fred, the mechanic. Many customers appreciate his extensive knowledge and passion for vintage and rare vehicles. He is known for providing thorough diagnoses and performing high-quality repairs at fair prices. Clients have found him to be trustworthy, having saved them money by sourcing hard-to-find parts and ensuring their cars receive the best care. Although some have noted that reaching him can be challenging as he may not answer the phone promptly, he offers a text option for communication, which many find helpful. Overall, Key Imports stands out as a reliable choice for auto repair, especially for those with classic Volvos, making Fred a valuable asset in the automotive repair community.
In my experience, Fred has been very fair and knowledgeable, making him a rare breed in the world of auto repair. He has been thorough with his diagnosis and his extensive background allowed him to work on our older and newer German cars. He is an obviously passionate enthusiast.
July 2020
Fred work efficiently on my KEI truck. He modified parts to fit, its better now then it has ever been. Price was fair, and have more info on needs for maintaining my truck in the future. Thanks Fred
