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December 2023 by Aman Badhan
Bobbi is one of the nicest mangers. I highly recommend shopping here.
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November 2023 by Noname nolastname
Great selection of pants, sweaters and flannels! A bit pricey, but one pays for quality that lasts years. I recommend.
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November 2023 by Urszula Lyson
My husband got $50 coupon from work to buy work shoes. We spent $200 and they told us we can’t use that coupon. They treated us like we were stealing or cheating! Felt really uncomfortable. Why you made arrangements with a company and you don’t accept coupons later. Ridiculous. We are not going to shop at Marks ever again..nether my friends! Terrible experience, wish I could give ZERO stars!
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September 2023 by Peter Houston
I've never been into Mark's Work Warehouse before in Abbotsford, with that said I was in all of their layout and setup. Their staff were very helpful and I was able to find what I needed for my Pivot job from Chef to medic. I look forward to my new career change and thanks tomorrow's Work Warehouse I am able to do things safely and efficiently in comfortable in somewhat bright orange where.Their product is not appropriate for working conditions represented in the trades. The safety vest is fraying along every scene and continues to pop open the buttons. The boots are very although broken in for a week very heavy and cumbersome and leaves a mark on my lower calf. But the hard hat is noticeable but when you start to sweat continues to fall off and the inside sweatbrow continues to bend up and be very uncomfortable see the attached photos. I would not recommend Mark's Work Warehouse for any of their products if this what $200 buys.
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August 2023 by yarina yarina
Bobbie is such a lady who does not know what is professionalism. She called me for interview and she herself didn’t show up. I wasted my hours to come here. I wonder what kind of service she would be giving to the customers in store. Height of stupidity and lack of professionalism. Be a little generous towards the time and effort of other people Bobbie.
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August 2023 by Korinne Charity
I am actually surprised at how much I found here, and how many unique pieces of clothing they had. It's not just a workwear clothing store!
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July 2023 by cdirksen4
I ordered some shoes online. As soon as they were delivered I tried on 1 shoe in the house and decided I needed a smaller size. I went into the store to exchange them and they noticed they were dirty, having some dirt in the treads that i hadnt noticed, they discussed privately with the manager (who would not come talk to us.)They determined they were too dirty to be returned and were not open to discussion saying they could not resell the used product. The shoes were shipped to me from this location and I found an old packaging slip in the box, so they had already been accepted as a return before being sent to me.I took the shoes to the aldergrove location where I was treated much better and the situation was resolved with great service.I already did not care to shop at this location and never will again
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July 2023 by Rupali Rai
I wish I don't give them any star, but have to give one, to post my comment.Took my scrub top to return at this store because the fabric started pilling after just one time wear. Manager Rebecca treated me so badly and gave me one hundred reasons which could have caused that. She definitely does not know how to provide customer service. I felt so much disrespectful. Will never go back there!!
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July 2023 by Vol P
I bought Buffin rain boots 10 month ago which CSA and elect. proved.. anyways it split on top after I used it not more then 10 times in total. So Buffin has 365 days warrantee but they saying on site always to check with retailer first. So I showed damage to cashier and explain what happened, cashier was nice but out of nowhere blondee grandma showed up(probably some manager or something) and started b@1ching that my recipet 2 years old, I damaged shoes etc… Was no need for her to be aggressively protective in this point. I’m a plumber and mostly using rain boots in sump pits where always possibility of electrical hazard , I inspected quality when was buying boots made in Canada, but in the end I got broken boot and poor service.
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March 2023 by Michelle Middleton
Ordered a pair of boots online. Picked up at the store. Online pick up is located in the change rooms. One person working the area couldn't leave to get my order. I waited a while until someone else came to serve me. Not the best set up. There were only 5 customers in the whole store. I'd hate to think of how long the wait would have been had they been busy.
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March 2023 by Rob Alexander
I bought a Dakota 7 in 1 winter jacket at the 25% off sale in September or early October. I spent $300 on this jacket at 25% off. I wore the winter lining of the jacket maybe 10x. The zipper broke. I work remotely so I was unable to come to the store within the "90-day" warranty period. I don't have the receipt. BS...I paid n average of $30 every time I wore the jacket. The manager at Mark's said that there was nothing she could do to prove that I purchased the item at their store. Really??? I am going to go through my old banking information and email the owner directly. Zero stars on customer service ?
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February 2023 by Len
Really great staff working there today. I thought they still had curbside pickup for online orders prepaid but they don't and it's challenging for me to go inside. I called to see if they would meet me at the door with my order and the pickup form for me to sign and they said no problem which was really appreciated. Thank you so much.
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February 2023 by Akhil Johnson
We had a recent visit to the store to buy some boots and clothes and we experienced very bad service at the till
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February 2023 by gerry parfitt
Love shopping at this place. Staff are always great
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January 2023 by wayne brandsema
They write on the invoice 100% satisfaction guarantee! I bought work boots there and after a day the right side of my foot hurt from the new boot. They were returned in new condition. Gave the staff three chances to give me a credit on another pair of shoes! They will do nothing but give me a discount on another pair of work boots! After 20 years of shopping there…. Never Again!
