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December 2023 by Google user
Had an accident with my trailer loaded with 2 atvs one atv was in storage at a recommendation by his driver. When it wasn’t my first choice as my home is in Agassiz. Don charged me full rate for storage next to my trailer which is covered on insurance. I was disappointed as both trailer and atv did not take up the space of a car or truck. I understand he runs a business but that should have been dealt with more appropriately and the atv dropped off at my home.
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November 2023 by Dustin E.
if you have a Volkswagen don't bother. Waited over a week to get the car in for a check engine light. Was told that they would not proceed with any work until confirmed. Received the phone call after they scanned the car to be told to take it to a dealership and even if they could fix it they couldn't fit it in for at least 2 weeks. The question here is why waste a customers time and then scan and charge for it when we all know the next garage won't touch it without scanning it yet again. No more to be said.
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May 2023 by clark louis
It's great they seem to know how to take care of there costumers
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September 2022 by Vincent G
DO NOT USE THIS COMPANY. Extremely poor customer service. On Sept 14, 2022, I got into a car accident in Agassiz and only the front left side had damage on it. Pioneer motors were called in to tow the vehicle by the police(not my choice). The tow truck driver swept up all the debris from the accident including the road dirt and threw it all on the back seat and floor as he said it was a write-off, not caring that I might want the car back.
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September 2022 by pape4273
DO NOT USE THIS COMPANY. I got into an accident in Agassiz last week. The police office called pioneer towing (not my choice) to pick up the car as it was not drivable. There was broken glass and debris on the road including dirt that accumulated on the road. The tow truck driver swept up all the debris and tossed it on the back seat and floor. I'm actually keeping the car and getting it towed back to me. I appreciate that the tow truck driver was so careful with my car.
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July 2020 by Jon R.
Don and his team went out of their way to help us when we had a window wiper motor failure while on vacation. Furthermore, he also managed to facilitate an exchange of the new motor with the distributor, when it, too was faulty. I would not hesitate to recommend Pioneer as a very competent, helpful and ethical business.
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March 2019 by wayn3985
We discovered this great business right after moving here 7 years ago. We have had a truck and a car that have needed oil changes and servicing over the years. Prompt, efficient and HONEST are highlights! Today I picked up the truck due to an unusual noise in the front end. Could have been anything. Don, the owner explained that when they had it on the hoist, they found a loose bolt that they tightened. No charge! That kind of trustworthy service is pure gold! HUGE THANKS!
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December 2018 by paul9586
I compared many estimates, they are honest. I compare the service in the region and they come first.
