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October 2023 by Christina Grant
Absolutely the worst service I have ever had. The website says they open at 9:30am but then the door says 10am and still nobody's there by 1030am. Ridiculous. The phone line is constantly busy so there is no way to contact them. I paid a ridiculous amount of money to send an envelope overseas and can't even get a tracking number as promised. Really wish there was another shipping site in Aldergrove!
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September 2023 by Warren Wolfy
I had a package stuck in DHL "on-hold" limbo. DHL's website gave no instructions on how to proceed, and their online service just sent me around in circles. Went to Skymart (since I've picked up DHL packages from there before) and the guy at the counter got everything sorted with DHL, even though it wasn't his fault at all. Super helpful!The only reason I'm not giving 5 stars is because it was my second trip there. I had tried going there on Saturday during business hours and they were mysteriously closed without any explanation.
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May 2023 by Lorraine Baxter
Great friendly service and assistance! Would recommend to everyone in the community!
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December 2022 by Reema Sobti
Most convenient place as it is hub of shipping services with multiple options highly recommended this place
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December 2022 by Shawn A.
Superb service my package was 7 days early
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December 2022 by Chelsea Johnson
Geran was extremely friendly and quick!
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December 2022 by Sana Aziz
Excellent customer service
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December 2022 by May Nguyen
Convenient
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December 2022 by Arshpreet S
Dont ship items through them. I sent a package of clothes and shoes to my family and when they received it, over 10 items were missing. Ironically the items that were missing of clothing, would be the perfect fit for the lady working there.When I paid here and the parcel was weighed, it came to 53lbs. The label on the parcel that they received shows 15kg which is 33lbs. Honestly outrageous! DISGUSTING!
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December 2022 by jean emmons
Phoned yesterday (Friday) to ask about get passport photos today. Lady said yes, they could do that. Have been there twice today - closed. No answer on phone. Online ads and answering machine both say they are open 11-5 on Saturday’s. Very frustrating.
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December 2022 by Dan Piccolo
Extremely poor service. Had issues sending a RIA wire transfer. Didn’t work. Ok fine cancel the transfer and refund my money please. It took a month and multiple trips to the store because they never call when they say they will. Never call you back at all actually.Can’t recommend this business
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December 2022 by Lucas Blaney
I have used this place a couple times and only JUST realized they have been massively over quoting. I was quoted $380 for a shipping that at most should have been $200. Never again. I wish I did more research.
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December 2022 by SNIGDHA TRIPATHI
Great place for shipping with multiple options. Resonable rates and professional. Highly recommended.
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December 2021 by Tyler Vexxin
I have a package coming from eBay that is current "On Hold at a DHL office". You have DHL in your name, and you're the closest business to my location. I thought I would start with you guys to at least see if you're able to point me in the right direction - nope. "We don't do DHL, we don't do DHL..." he said 3 times fast. When asked where our local DHL office is their quick answer is "We really don't know, we really don't know, bubbye." (Insert dial-tone sound here).Rude.I'm not even sure what services you actually offer (I really don't know, I really don't know). But from this 20 second phone call I'm put off enough never to use you in the future.
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December 2020 by Steven Jones
THE BEST SERVICE IN THE VALLEY. THEY HELPED ME REACH MY DEADLINE .
