-
February 2024 by Fiona lee
I bought this 3 seater sofa from Accent@home, with the help and assistance of Ariman.He was nice and friendly as well as super helpful and patient, answering our questions and providing us with suggestions. We are looking to buy a rug from accents@home with his help in the near future.
-
January 2024 by Jose Luiz Aguiar Junior
Good products, good prices and good service. I super recommend!
-
January 2024 by Shiv Sundar
I loved the product that recently purchased, greta quality and practicality complimenting with a great design. Visited metro town branch and we were helped my Jane , wonderful person eager to help which made our decision to finally buy what we liked. Thank you Jane, wish continue to so buisness with you in future for all our furniture needs. Provided your customer service and product last longer for we have paid for?
-
January 2024 by Ray Amberly
On new years my partner and I wondered into this location of accents before closing. We knew we were in the market for a new couch but we were just wanting to narrow down what we were looking for by sitting on a few couches we were not ready to buy. Parth was working a lone and listened to use explain what we wanted. He showed us a couch model that wasn’t even on our radar and told us he would do what he could to hunt down a very specific colour of said model for us. My partner and I left feeling heard and very excited about this model he brought to our attention. The next day Parth worked tirelessly to organize our deposit, delivery, and help us solve how we were going to get rid of our old couch (which he did out of the goodness of his heart). He did all of this via text, phone, and email to accommodate our very busy work schedule. He was so thoughtful and polite. Best part is our purchase was $500 under our budget. I just cannot emphasize enough how great of an experience we had. Thank you Parth for all you do, when we are ready to buy more furniture I know where we are going back to.
-
January 2024 by Mohammad Hosseini
Worst Customer service ever!!!!We bought a dining table last week from Brentwood and came home to assemble. We realized that one dowel wood is not aligned with the hole in the mount of table and couldnt fit. called them same day and they told me we will check. Called them day after same answer. No call from them and called them two days later and told me you need to talk to manager. After 4 days finally I could speak to manager and he wanted to check and called me again. He told me we will not change the table and we will send someone to fix!!! Fix a brand new table!!He told me we will send someone on Monday which is next 3 days and I couldnt use the table for my guests and and house is messy. After a week I still couldnt have a dining table and they will come on Monday!!!
-
January 2024 by Turam Khan
I visited the metro town location on December 8- 2023, I had the worst ever experience in regards to dealing with clients, I bought Love Seat for 1055.99 $ after 1-hour negotiations with one lady and manager and they confirmed pick up date after one week and right before the day of picking he calls us and asked to pay 150 $, we had a ceremony at our home, I will never recommend to anyone for dealing with this company the cause they will bound you for purchasing item take your amount and ask you to pay more
-
December 2023 by Wong Grace
I purchased most of the items for my new home, highly satisfied with the service and the quality! The staff members are helpful and easy to communicate. I would recommend this shop to my friends with no hesitation.
-
December 2023 by Ljubica Ivanovska
Parth has really help us choose the ebst table and chairs for our needs. He followed up after the delivery and tried to find the beat delivery dates for us.We absolutely love the dining table and the chairs.
-
November 2023 by Narjis Fa
Exceptional furniture shop! The staff is knowledgeable and friendly makes the shopping experience a breeze, and Parth's guidance and service were top-notch. A great experience overall!Wide variety of quality pieces. The painting would adds a perfect touch to my home!
-
November 2023 by Laarni Fig
I recently purchased a sofa for the first time at this store. I’ve always walked by and loved the look of their furniture and decor. They didn’t have the actual sofa I liked on display, but they were very helpful with showing me options and color swatches. I had a hard time deciding what I wanted and took a long time in the store, but Jenny and Parth were very patient. They gave me time and space to think, but were always on hand if I needed their help or to ask their opinion. They were super helpful and friendly! The couch is perfect, I love it; my cat also approves! The delivery process was great, delivery team was very professional and timely. 10/10 would consider Accents again in the future! Thanks guys!
-
November 2023 by Joe T
We recently purchased a couch for our new condo from Accents. We looked online ahead of time, but there's too many options and it's not clear what's in stock or not. We picked some potential options and went to the Metrotown location to try them out.Parth assisted us in demoing them, and when we didn't like any of the ones we picked, he suggested other options we didn't know about that fit our preferences and space! He was also super responsive (after hours) and the ordering and delivery process went super smooth. Parth, you're great and we wouldn't have found our new couch without you :)
-
October 2023 by Carol P.
I recently purchased 4 dining room chairs from Accents @ Home, Metrotown. I had searched for quite some time at different stores, not finding anything I liked. When I went into Accents, Parth suggested he look at a picture of my existing furniture. I had been looking for black chairs and Parth suggested that bone colored ones would brightened the room and make the space look bigger. He was right! There weren't any on the floor but he showed me several online. I needed to "sit" on one before purchasing so he ordered 2 in for his display floor.I now have 4 new chairs and I am very happy with the new look. Thank you Parth, for your suggestion and being available for all my questions. When I need furniture in the future, I will be heading to Accent.
-
September 2023 by Amir R
I recently had the pleasure of shopping at Accents Home, for my furniture needs, and I couldn't be happier with the experience. From start to finish, the service provided by Parth was exceptional.
-
August 2023 by Emma Ponce
Accents@Home carries quality furniture at reasonable prices. I recently purchased a sofa and 4 dining chairs. Parth at the Metrotown location provided exceptional customer service. He was knowledgeable, attentive, patient, and never pushy! He went above and beyond to help me find the right pieces at a great price. The sofa is super comfortable, and the chairs are very classy. I couldn't be happier!
-
August 2023 by Sadaf
This is a great shop for furnitures! It offers an extensive range of furniture options, showcasing a diverse selection of styles, materials, and designs.Parth's helped us a lot in choosing the exact thing we were looking for. We were able to find the perfect furniture pieces that met our preferences and transformed our space beautifully.