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February 2024 by Naomi Beebe
I’ve been to this store many times and have had very mediocre service in the past. However, I was helped by Rachel who was so helpful and friendly. She was fantastic!
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February 2024 by Margot Rose
WHY IS THE MUSIC SO LOUD OMG
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February 2024 by Deb P
I like Aritzia but this store in particular has poor customer service. For the past 10 years at least I’ll pop in here and last week, for the first time someone calmly and kindly greeted me. The key is kindly and not having a snobby air about them. I’ve gone in and either felt pressure to buy things I did not go in there for or received no help at all. Still have a top I regret ever buying due to pressure tactics. I think it’s hit and miss. I have often wondered if they look at people, judge them and decide how to treat them based on that.
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February 2024 by Kayla
My sister and I were greeted as soon as we walked in. Diana was then helping find clothes for me. She put additional clothing items in the change room for me as well. While browsing by myself, many other employees did come up to me and ask if they would be able to help me too! The girls at the change room were friendly and grabbed a different size for me right away. Great service :)
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February 2024 by Sheila Dang
Look for Dawn when you go there!! She’s got no issue running around looking for the things you need and has the biggest smile while helping you:) always such a pleasure getting help from her!!
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February 2024 by fit kitty
This shop is one of my favorite stores. Every single time I come in someone greets me and helps me find exactly what I need. I usually end up buying a bunch of different pieces that are perfect for my wardrobe. And I love that they help me put together outfits that I can't invision myself. If they don't have the size in store, they order it in for me and it always comes so quickly. Super happy with the service!
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February 2024 by レーレーヴィ
Haven’t been into this store in years, coming as a kid who loved the brand.But service is awful and the staff are rude and pretentious. Grabbed what I needed for travel and got out. Rather go to TNA or Lululemon.Nothing has changed with the snobby basic crew here.
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February 2024 by Jovey Maningding
The store is clean and organized. No greeted us as always and most of the staff in this location are snob.But one employee name Elaine was very helpful, friendly and patient. I gave Elaine 5 stars for being hard working employee. Thanks Elaine, your the best !
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February 2024 by Yenie
Expensive but good quality
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February 2024 by Viana Mirjahani
My overall experience with Aritzia has been incredibly disappointing. From delayed deliveries to poor-quality products, it's been a letdown. The wait times for my orders were excessively long, and when the products finally arrived, the quality didn't justify the wait. On top of that, encountering unhelpful customer service just added to the frustration. Aritzia needs to seriously reconsider their processes, from order fulfillment to customer support, if they want to retain their customers' trust.
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February 2024 by mina Anghaee
I've got to say, dealing with Aritzia's customer service was a headache. When I had an issue with my order, it felt like talking to a brick wall. The folks on the other end seemed like they couldn't care less about my problem. They didn't offer any real help or even seem interested in finding a solution. It's a shame when a brand as big as Aritzia drops the ball on something as basic as customer service. They seriously need to step up their game and show some care for the people keeping their business running.
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February 2024 by viana_ miran
My experience with Aritzia has been a total letdown. I ordered a pair of cargo pants that took a whopping two months to arrive. When I finally made the trek to collect them, what awaited me was beyond disappointing. The pants seemed worn-out, as if they'd been used and returned. The poor quality was evident, making me question the brand's standards. On top of that, the customer service was a nightmare to deal with. Aritzia needs to seriously reconsider their fulfillment process and ensure they're not sending out subpar, possibly used items to paying customers. This experience has been nothing short of a waste of time, effort, and money."
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December 2023 by Philipp Kundert
My girlfriend found two beautiful dresses. It was a great experience
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December 2023 by Jenna Dang
Sen and Kass were so lovely, I was super satisfied with their help today :) Sen watched us walk around while we were lost looking for certain items to gift and offered to help. SUPER NICE PEOPLE I LOVE THEM
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November 2023 by Laura Kirby
Great customer service, took the time to check their stock carefully for the item I wanted, and offered to place a special order. Staff ensured I found everything I needed during a busy holiday season.