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November 2023 by Holden Lu
Ordered brand new winter tires from Black Circle. I called before hand to get a quote for changing the winter tires. Was quoted $135. After the tires got changed was told that there is an additional $10 for materials fee. This place is already charging more than other places (I normally get charged $100 to $120 for changing to winter tires). I ended up paying $163 after taxes and this "material" charge. Ended up paying more than expected. Was definitely not transparent about their pricing.Edit: Owner reached out properly to fix the miscommunication.
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November 2023 by Mohd Firdaus Bin Jauri
Fast and value for money. All staff so friendly and expert on their job.
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October 2023 by G Reich
Just moved into the area this year. I’m always hesitant visiting a new garage, but the service manager, Will, made a really good first impression. I appreciate the way he does business and will be returning.
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October 2023 by Zaf Sungur
I had 4 tires installed at this location. These guys are courteous, friendly and offer services for a fair price. I dealt with Will (manager) and he was very helpful and knowledgeable. I would recommend this location to anyone needing automotive repairs.
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September 2023 by Ashley Singh
I’m so happy with this shop. Will is an amazing guy . His team are awesome. They helped me get my car back on the road. I appreciate them very much. They go above and beyond for the customer. I highly recommend this shop!!’ Thank you everyone.
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August 2023 by David McCrea
They went above and beyond, truthful and really have the customers best interests. Thank-you I'll be visiting you again
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August 2023 by Goktug
After trying many tire and service shops they are the best one so far on customer service and technical. Also has the kindest employees. It might take some time to get things done if they are busy, but still very happy with the service I got.
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June 2023 by Les Fung
I was in a bind as one of my tires was constantly losing air. I found Big O Tire on Gilley. It was last minute but they said NO PROBLEM.. COME ON IN.Am I ever glad I did. Much to my surprise, they also do full service repairs ?. Ive had quite a bit of work done to my vehicle recently; but I don't mind at all. Will (Service Manager) and his entire team really care about their customers and do a phenomenal job. Five stars plus guys??
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June 2023 by Goku
I Broke a rusty bolt in half doing DIY work replacing a rear shock on a 07 Honda Fit at home. So I Brought my car to the closest shop ( Big 0 ) without an appointment, Will and his team helped me out with the bolt issue. Also got a good deal on Kumho All weather HA32 tires.Great work Skills and Amazing Customer service!? June 2023
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May 2023 by Fred Halldorson
Had my work truck in for servicing on a Wednesday and called on Friday at lunch to see if they had done a simple belt replacement only to find out that they couldn’t find the parts.They said they had to be air shipped. Made a call to a localGM dealer found the parts we’re available. We had to pick them up and take them to this auto repair shop ourselves to make sure the job got done by the end of Friday. They charged us $300 for an hour of work.Don’t recommend these guys if you need something done in a timely manner. They cost us thousands of dollars due to their inability to source out parts in a timely manner.
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February 2023 by Catherine Peters
Excellent, efficient, friendly, and attentive service. Their intentions and all costs were clearly communicated to me, and their advice as to how to proceed was considerate and courteous. Thanks Chris for all your help.
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January 2023 by Pat Lee
Just had 4 new tires installed......excellent service at a very reasonable price......can't really expect much more than that.Thanks Chris.......you are great!
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October 2022 by Adina Tasaka
Great service! I had called other places and nobody could get me in until after the weekend. A friend recommended BigO on Gilley and Chris got me in right away to fix a flat and I was on my way in no time :)
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October 2022 by roxanne bean
Excellent and efficient service! Highly recommend Chris and his team. I booked an appointment in advance and the tires were put on/old ones off in 40 minutes. Great work folks?
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October 2022 by Bosagrape Winery & Brew Supplies
Under new management. Chris listened to my problem description. He even mimicked the sounds to help identify the solution. Our suburban is back to being safe, comfortable and quiet. It also has nice new winter/summer tires. Thank you
