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January 2024 by Lovenish ror
I purchased 112 dollar boots and in 2 days the soul is separated the whole pasting is out. Atleast change your return policy.some of us can’t afford to buy shoes daily.
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October 2023 by Brad Beattie
No concerns with the experience. I see other reviews talking about horrible service, but I really don't see why. Seemed pretty decent to me. ?
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August 2023 by Sam Hsu
Google translation at its finest! 叫春
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June 2023 by E L
Shout out to Vy! We struggled all day in Metropolis to find the right shoes and she was the most helpful professional person that helped us today. She made the whole process so much more fun :) Thanks!
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April 2023 by Pavlo Kostrytsia
Small shop with a good range of sustainable and vegan shoes of good quality and great design. The prices are adorable too.
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February 2023 by Vedrana Tomic
Sales associate V is lovely. Helped me with my shoes. However, the two associates that were working tonight (Sunday, January 29th) came up to me three times in a span of 5 minutes to tell me that the store was closing in 5 minutes. When I tried to explain what happened, one of the associates interrupted me and starting saying how she was confused about who was helping me. Had V not been so nice and helpful, I would have not purchased the boots I wanted. Please train your closing staff to be more polite and respectful with customers and to learn to apologize.
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February 2023 by aneeza gangani
Recently I bought waterproof boots from call it spring. I wore 3-4 time in rains and after that it started to peel and sole got detached and even the leather got spoilt . BAD EXPERIENCE and LOSS of money
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December 2022 by ahmed Salem
Nice discount going on now
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November 2022 by Umay Türk
It's really poor customer service from some associates there!These 4 stars are only for Anmolpreet.I wanna say to her thank you for awesome behaving and your patience.??
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November 2022 by Laura Smith
Skyler was amazing, a pair of boots caught my eye! Any and every question I had Skyler so kindly and graciously helped me! What a star to have on your team!!!5 star Skyler ⭐️⭐️⭐️⭐️⭐️5 star boots! ⭐️⭐️⭐️⭐️⭐️
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November 2022 by Nitin Malhotra
Poor customer service. Asst store manager Anmol does not have language etiquettes, rude as well. I am seeing a-lot of people complaining about her. Don’t understand why no action has been taken yet.
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November 2022 by megan peter
The manager is really rude and doesn't know how to talk to customers. The employees who assisted me were helpful but please change the manager. She didn't even listen to my whole question and was rude and ignorant. The store number provided on Google never works neither any support from online customer service.
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November 2022 by haliek aziz
We bought a pair of shoes and then without asking us she added insole which was 8.99$ she charged us then after we payed, we realized that she charged us without asking so we asked for a refund. Then she said “no returns”. Her customer service was absolutely horrible. Extremely rude. Armol Prtt. Her business code 46748212 I never want to go back to this store after how she treated us. I didn’t even leave the store before she said no returns.
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November 2022 by Nitish Malhotra
Very poor customer service provided by the assistant store manager named anmol. I was there for a return and i was having the receipt and everything but at the end and after talking around more than half an hour. One of the team member asked it’s your call to process it or not. But she denied and saying I’m the assistant manager and it’s my choice. It was a size issue and unfortunately I didn’t liked the colour but at the end as i was not having any choice i just changed the size. Bad experience while shopping over there.
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November 2022 by Aref Sameri
I went there during Christmas days to track my online order and return a boot, I was treated very badly. The manager is really impolite and doesn't know how to converse with customers, she didn't even listen to my whole question and was super rude and ignorant. However the other front staff were really helpful. I was waiting for other associate to track my online order and the store manager thought that I am still waiting for return and ask us to go out of store and if not will call the security my family horrified by her and she ruined our day. Not the manager nor the staff had Badge name. I asked so many times for the Manager name and finally she said her name is Tera. I chat with online customer service and still waiting to talk with district manager.
