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October 2023 by Bruce Kwong
Went there just for an estimate, estimate was not taken place, was told my car was too old, and ICBC would tell me a total lost over just some dent. Told me would call back and never happened.First, incompetent to repair it as it is repairable. Second the whole vibe was judgemental, lazy and not positive. Very negative vibe. Typical Chinese attitude. Typical Chinese work culture, lots of no, no this no that, lots of reason to say no. Very unhelpful. Won't find a way to say yes. Just overall very bad attitude. Stay away!
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September 2023 by Andrea Chow
very nice staffawesome service!strongly recommend!
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June 2023 by Ricardo Souza (RCDMK)
Great service and super friendly staff.Good ratings on the ICBC providers list.
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April 2023 by Winnie Y
Dishonest company that over charges, would not recommend.Service: Body & Trim
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January 2023 by Nat F
They never got in contact with me to inform me about anything.I had to call them for updates, the only call I received was to tell me I had to come get my car off their lot.With over 2 weeks without a vehicle, they assured me they would give me a loaner , a temporary replacement vehicle while the repairs where being done : no such efforts were made and I was left to my own regarding transportation.More transparency would go a long way.Service: Body & Trim
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December 2022 by Alan A.
Excellent customer service, excellent work, Century Collision is a prime example of an outstanding auto body repair shop facility, being involved in a motor vehicle accident can be stressful and scary, this facility was highly recommended by Google search engine, next thing I knew I was talking with Alex Su and Ivy, I am 198.79 % satisfied customer, you guys still have 1.21% room for improvement to obtain that 200% craftsmanship. Overall, this is a highly recommended facility if you wanted to experience professionalism and an excellent customer service experience. Thank you Alex and your team.
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August 2022 by John Lenko
Great communication, did an excellent job on the vehicle. Alex and Ivy are great! Highly recommend
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August 2022 by thyme (Tom)
The bill was $3400 more than the first time quote because he replaced a light without giving me a notice and I didn’t know he replaced that part. The owner Alex refused to give my key until I paid him. And the installation of the light was not perfectly match the car.I refused to sign the bill and I will continue fight for this cheating.please never ever go this shop again.
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July 2022 by Evan mei
Trash store dishonest owner who overpriced for absolutely no reason never get your car repaired and the owner is a horrible person SHAME on youService: Steering & suspension repair
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July 2022 by DD
I have used them since 2000s. They are very reliable!
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April 2022 by Carrie Sproviero
I was pleased with the service and the great job in fixing the car. They were very friendly and I would return!
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September 2021 by Jason Cheng
My mom’s vehicle has an accident in two weeks ago, and it only shows small scratches on bumper. However, Alex, the owner of century collision, took down the bumper and showed me the damage inside. I really persuaded his carefully fixing. I will suggest my friends fix their cars here.
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May 2021 by K.v H
The owner wasn't honest. SHAME!!!!The owner quote me the price for fix and price for OEM replacement of a diffuser.I asked him to order the OEM. However, after I got home, I checked the diffuser by removing it myself because it was a bit weird (didn't seemed like the original style). [it clearly was aftermarket]I called him, he admitted it wasn't OEM, but couldn't return me money in full. I assume he spent $50 to ordered and tried to sell it to me at $350, so he could only return me $300. I was fine with it, didn't wanna argue too much with a dishonest personService: Body & Trim
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March 2021 by Andy TanMan
Owner is very friendly and even took care of a few scratches for no cost. quality of repair was great on my Tesla. Super happy! Thanks Alex!Services: Battery
