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December 2024 by Ht L
Lots of cute clothing here - shout out to Hilary for helping me select a gift for my brother. Such a sweeetheart with great customer service.
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July 2024 by L R
Love the clothes here! They're pricey but the quality is good and very stylish
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June 2024 by Kseniia Beliakova
Awful experience!! I’ve been a loyal customer for a couple years and loved their products. However!!! This time I wanted to return at-shirt I just bought yesterday.. no one told me about the no-refund policy!! I bought this t-shirt for a regular price which was $110 and thought as no one told me and it wasn’t a discounted price, I would be able to return it! The price itself is high. I decided to return it as i needed these $110 for something more important. Not only this company has lost a loyal customer (me) but also received a bad review. From now on, I will never step into this establishment and will never spend my money on their products. The way they treat customers is outrageous. If they had allowed this one small return, I would have still been coming to this store to spend my money. Hah, big loss for them! Whoever runs this business should reconsider their policy because their customer retention sucks!
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June 2024 by Joselyne John
Always had a great experience. Great selection.
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April 2024 by Grace Xiao
I like it!
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January 2024 by Vista Coco
The new manager prob from Korea was being so rude to me.Only can see her happy face when u bought a lot.
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June 2023 by Laine Rubio
Love love the brands they carry even if they can be pricey. Just feel kind of uncomfortable going in here sometimes because of the pushy sales tactics, I guess other people like getting approached but I don't enjoy it, in fact it makes me wanna leave the store lol would love to shop in peace !
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May 2023 by A Quinoa
Pleasant shopping experience!! Love the brands here! Please get more Mardi if possible:) Especially the sales assistant ms Lau is soooo kind and friendly! ?
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April 2023 by Milknkookiess
This is probably just a personal preference, but when I visited here I felt like the employee that helped me was a bit “over friendly” in a sense… they kept talking to me + took the clothing i picked out to the dressing room without asking me first and it felt more as if they were trying too hard to sell me their product then letting me shop in peace. I never get approached like this with staff so I have no idea if this is normal, but they wouldn’t leave me alone or listen to me even when I kept telling them I was just looking around. In the end my mom was pressured to buy two mid quality jackets for almost 600$ ?? no refunds or exchanges… wouldn’t come here again
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March 2023 by Eunmi
This is probably just a personal preference, but when I visited here I felt like the employee that helped me was a bit “over friendly” in a sense… they kept talking to me + took the clothing i picked out to the dressing room without asking me first and it felt more as if they were trying too hard to sell me their product then letting me shop in peace. I never get approached like this with staff so I have no idea if this is normal, but they wouldn’t leave me alone or listen to me even when I kept telling them I was just looking around. In the end my mom was pressured to buy two mid quality jackets for almost 600$ 😭😭 no refunds or exchanges… wouldn’t come here again
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March 2023 by leesa tran
Bought a sweater from here and after wearing it once, the hook came out. Called the store right away and asked to see if I can get it refunded or exchanged and they said no.Also realized that they had overcharged me and when I called in they said I could come into the store and get the money difference. When I came into the store, they had said they never put it on file and did not issue me the money difference.
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January 2023 by Heather Sham
I really enjoyed shopping here! The girl that helped me was wonderful (I'm taking off one star from my review since there were about four other girls that were on their phones the whole time that I was in the store while the girl that helped me was the only one doing any work).I can't describe the quality of their in-house brands, but the MLB chunky sneakers I got here are so comfy! There is a big markup, but considering shipping costs and import taxes (and the store's rent), I'd say ~$200 is a pretty fair starting price for exclusive imported sneakers.I will say that their sizes seem to be quite limited! Since this is a primarily Asian clothing store, you can expect some of the remaining sizes to be a bit smaller (probably due to their primarily Asian consumers). That said, if they do have your size for sneakers, I'd definitely recommend the MLB shoes (they're super stylish and trendy, especially in Asia).Will be back to buy more MLB Korea stuff! :)
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January 2023 by Tiffany RK
good service, but quality of the clothing is bad esp when compared to the prices. i bought a hoodie for $168 and on the inside there are loose threads, etc. the clothing is cute but not worth the prices they sell them at. unluckily, i didn’t look at the reviews before buying $200+ of clothing from here. most of their clothes can be found at sites like taobao for cheaper.
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January 2023 by Wang Sarah
A lot of their Korean brands like Ambler, AQO, MLB you can get it for way cheaper from merchants in Crystal mall or Aberdeen. I found an Ambler sweater I want where they charge 120 for it, but merchants in crystal mall ordered and shipped me for only 60. Better choices elsewhere!
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January 2022 by Min Min
The ring i bought less than 30 days ago, I only used for few times and it's broken already. However, the store refuse to do anything about it. The quality of the prroducts are so poor. The jewlery turns black realy fast too.
