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June 2024 by Mohammed Abdulzahra
Amazing gym I love it and prices are the best. I just wish they repair the broken equipments they have or it would be even better if they supply us with new or better benches.
They just added a new bench! Very happy
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June 2024 by Mitchell Taylor
Terrible customer service for members.
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May 2024 by Kyoung Deok Park
Stay away from this gym.
Cancelation fee. Pausing fee.
You have to pay for cancelation fee. If you pause and decide to cancel during pause period, Not only you have to pay for pausing fee at the beginning the pause but also you have to re-activate the membership from the pause to cancel, and then you have to pay for cancelation of membership.
And there is section for maintenance fee in your payment. Why would the customers pay for maintenance fee for equipment of the business owner. Do you have to pay for maintenance fee for bus or trains?
I worked out in the Ez-fit in North Burnaby. However, I will never back again for this company.
I highly recommend other gyms near by, like 16 club or any time fitness, even community center. You can find decent gyms having decent equipment still affordable in north Burnaby.
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March 2024 by Zach Wilson
Great staff l, chill environment, not overly busy, good verity of equipment , price is cheaper then any other gym membership I've seen in the city.
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February 2024 by Kim Larson
Great, one of my favorite thrift shops in the Lower Mainland!
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February 2024 by Dana Wiltsie
People complain about old equipment. It’s perfectly fine. Sometimes things break, that’s just how it is. Location on the smaller side but not usually very busy. You get what you pay for. Nothing wrong with this gym.
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February 2024 by Bai TV
I like this place!
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January 2024 by Suspicious Candy
All machines and equipment are old the gym doesn't have ellipticals
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December 2023 by Sara Weeres
The staff are really awesome here and the price is decent, but most of the equipment is SUPER old and it definitely needs another squat rack or 3. There are basically no rowing options except one seated cable with a super bizarre angle. You really gotta know your body mechanics to realize how to use that thing. I mostly come here cause it's super close to my house and cheap, but if I had another option I would take it.
I've had memberships at MUCH nicer gyms with similar pricing.
On the bright side, it's never really crazy busy here which is super nice cause it gets you in that perfect workout mindset ?
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November 2023 by Bob Garlick
I'm giving this gym 5 stars because it's super inexpensive to join, and the monthly rates are unbelievable.
The staff is friendly and always happy to give some pointers if you are struggling with a machine. There are very few people in the off-hours, but we can get more members working out during the morning, noon, and after-work rush.
I love this gym because it has been around fro some time and has not updated their gear to super expensive devices that do the same as the classics they have on hand. Hence the low monthly fees.
So if you are getting back into shape, this is a cost-effective option that does not push trainers (you can ask for one if you like) or have a bunch of posers strutting around.
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November 2023 by Little B.
Scammy place that wont cancel your membership by phone. You have to you go in person. I refused to play their game. Years later i still have a collection agency bothering me.consumerprotectionbc.ca/…
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October 2023 by Cass Cass
Just from the replies to customers. I’m staying away. How is this place in business lol. Cheers.
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September 2023 by Lexie Arellano
Friendly and cooperative staff! I’ve been a member since 2018 and even though I’ve tried another gyms around the area nothing compares to this one :)
Also here’s where I met my fiancé !
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September 2023 by Jake Peterson
Decent gym to go too, people are friendly... Although I would like to see replacements for their gym equipment soon.
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August 2023 by Ryan Hajian
STAY AWAY FROM THIS GYM.
I can't believe the terrible treatment I received from this gym! They're charging me even though I can't physically go due to my medical condition, and I gave them a doctor's note as proof!
I explained my situation to them, and I thought they would understand and work something out. But instead, they couldn't care less and continued to charge me without any consideration for my circumstances.
It's outrageous that they prioritize money over their customers' well-being. I expected better customer service and some empathy, but all I got was frustration and disappointment.
I strongly advise everyone to stay away from this gym. They don't care about their members, and they certainly don't deserve anyone's hard-earned money. Find a gym that actually values its customers and treats them with respect.
This gym's unfair billing practices and lack of compassion have left me extremely dissatisfied. Save yourself the trouble and find a gym that will actually support you when you need it most!