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January 2024 by Linda Phan
they were about to sell me shoes FROM the shelf with unknown white powder in it...didn't even clean for me. Do better...
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January 2024 by Kelly Peng
I recently had a highly disappointing experience with Foot Locker, which has left me feeling frustrated and deceived. On November 30, I made an online purchase of Nike shoes from Foot Locker. However, upon receiving the shoes on December 5, I discovered that they were not what I had expected.Acting promptly, I initiated a return on December 6 and sent the shoes back to Foot Locker via UPS. To my astonishment, on December 30, I received the same pair of shoes again, accompanied by a note from Foot Locker claiming that they were used and therefore could not be returned.Foot Locker is not an honest and trustworthy retailer.
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December 2023 by Marissa A.
It was a busy day, but the staff was attentive and very helpful.
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December 2023 by ringo leung
Adrian was a great guy, smooth with the transaction, great smile?
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December 2023 by Smarty 89
Don't have basic....etiquettes to talk to the customer just wanted to ask one simple questions...It was 9.01 pm....guy with...glasses..dont have basic..manner and way to talk....will report this...incident to the higher authority......
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December 2023 by Bhavesh
Horrible customer service,If you are person of color then they will follow you around the store like you are going to steal something; I tried couple of different sizes and when finalized one then at checkout the person will open the box and check the sizes of both the individual shoes(didn't do it for other customers that where in line), when other customers where checking out, they will ask for there email id's to send them future offers and when my turn came no email Id what asked just paid and left. Looks like this kind of subtle racism is common in footlocker, surely never coming here again.
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August 2023 by Mommy O.
I dealt with a few sales people and they were terrible. I was trying on a pair of shoes and was walking around trying to find a mirror. One of the employees goes to another "keep an eye on her". They thought I was going to steal the shoes! I was hurt so I spoke to the manager and not once did he apologize but instead sided with his employees "we have a lot of shoplifters". Their loss. I was going to purchase shoes for myself and sons. I took it up to Corporate and the GM later called me. I finally got the apology from him. Never gonna shop their again!
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July 2023 by Kevin Josephs
Amazing customer service by Katrina. She was able to help me secure a pair of dunks for an upcoming event. Legendary.
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July 2023 by sandeep singh
Great customer service by Maria. She went above and beyond to help me with the information.
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June 2023 by Ads
Super stoked about my new J's, a fresh drop pair of the dub zero. Footlocker is always a solid choice when looking for deals on some fresh kicks or threads.In store pickup, really quick and efficient with no problems in a very convenient location.
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June 2023 by Navi
What a fantastic visit I’d with Maria’s assistance. Just exactly sorted my sizes ! Assisting to the end until the checkout and a sweet bye was tremendous!The future nurse! You’re setting an exceptional example for your team that does need coaching off you.But wish you the very best for your nursing!
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June 2023 by Tatiana Stone
Very accommodating and helpful staff. I just wish they would make the kids shoes in adult sizes ?♀️ but no where does, so I get it.
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June 2023 by D Behniwal
I bought a Pair and Its Amazing quality there was Discount goung on So Good Price Too
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June 2023 by AgdalS
Was just there today, May 14, with my family and the employees were the most unhelpful bunch. Unlike the helpful Foot Locker pips in Surrey, these men would just look at you, lean on the wall, chitchat and would not offer assistance even if it’s obvious you need one
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May 2023 by Swannie Agdal
Was just there today, May 14, with my family and the employees were the most unhelpful bunch. Unlike the helpful Foot Locker pips in Surrey, these men would just look at you, lean on the wall, chitchat and would not offer assistance even if it’s obvious you need one
