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January 2024 by M Woo
It is the worst customer service I have ever experienced. I went there to buy specific shoes, but the salespeople refused to help me. I had to beg for help basically, but the staff was very unresponsive and condensing. Ultimately, I decided not to buy the shows because of the extremely negative energy. They must have had a bad day, and the store wasn't busy when I was there. Do better and at least acknowledge your customers.
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November 2023 by Tahereh Tohidi
This 5 star is for Fatemeh, the super professional, polite and supportive staff, working in this store. She is absolutely amazing and patient!
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August 2023 by Faranak Edraki
I bought a pair of shoes , which was on sales , they told me I can exchange them if there was issue up to 30 days.I tried the shoes indoor , It was putting lots pressure on my feet , decide to exchange them , when went to Metrotown store , they refuse to exchange because I tried them and I brought back after 20 days , tow ladies working , they behave very rudlly to me , almost feel kicking me out store .I would never go back to this store or purches anythin from them.How I supose to find out the shoes is not working for me whitout trying them.
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June 2023 by Kat
Good quality shoes, I enjoyed shopping at this store. The staff here is helpful and patient. ??
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June 2023 by Caroline Ma
Do NOT buy any shoes at GEOX. A sneaker I bough in March is supper super super super super slippery and I fall down on the floor with a very serious injure. I emailed to them tons of time to check shoes quality and expect to have a solution. They NERVER NEVER NEVER response me. I called customer service center, no one answer the phone. Called Metrotown store manager, no solution from them as well. Considering of the shoes quality, do not buy their shoes. You don’t want to fall down on the floor getting injured
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May 2023 by Anson Li
Good selection of shoes. I came here for the kids shoes and they also have shoes with Disney characters.
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May 2023 by Julliet Ma
They have really cute jackets and are pretty chill. Good color choices ?
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February 2023 by Lana Lee
Great products and customer service! Jenny was amazing, friendly and super helpful!
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February 2023 by Debby Sims
Great customer service! Margaret was very friendly and helpful.
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December 2022 by john ozevin
Great store but hard to find sizes ?
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November 2022 by Patricia
Been here a few times at different occasions and sadly, each time I've come here, whether or not the store is busy, not one of the staff greets or even makes friendly eye contact or smiles to acknowledge your presence. Probably wouldn't return to this store from here on out even though I would have loved to make a purchase today as I was looking for some fancy shoes. As someone who also works in retail, this kind of service is disappointing and discouraging. Highly recommend the friendly and professional service at Geox at Pacific Centre.
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July 2022 by Phil Murphy
Awesome products but I agree with another reviewer where the employees are lazy and just standing not helping or welcoming..
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May 2022 by Ian Yip
Received excellent service from Diana Goldstein who was very knowledgeable and shoes and how they fit.
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March 2022 by Anna Andres
I enjoyed shopping at this store , amazing deals and loved the friendly customer service!
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March 2022 by Bahar
Matin at GEOX Metrotown helped us with finding the right item and the right fit. He was extremely helpful, professional, patient and knowledgeable.
