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February 2024 by Edit Dragnea
It would have been a 5 stars but, the Lancomè lady didn't show any interest or desire to have me as a costumer. She pretty much ignored me. She seemed more interested to go back to her cellphone.The Estee Lauder lady, she was a very polite and helpful. I did bought a night cream from her.Kudos to her for treating her costumers as it should be.?
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February 2024 by Rill Q
Trust The Bay with quality products, did find good deals on their clearance price. However, the escalator was broken, have to work out and use the escalator from the mall. Also customer service was just ok.
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February 2024 by Ty Miller
I went to the watch repair, always great service!!!
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February 2024 by Sahar A
Have shopped here for at least 15 times, and I can tell you. The ladies' wear department needs a shake-up. Most of the times untrained and disrespectful. Last time I was shopping around $1000 and told them I have a LO that I need to go to but they insisted that someone needs to be brought from men's department to put in a shirt from the Lacoste boutique. I said I was in a hurry so they punched it in. After they did, the guy from the men's department arrived and forced us to void the receipt and we had to do it all over again ( imagine how many items getting to $1000) so he could get his commission and let me tell you he had this rude Iranian attitude of it is what it is, like it or not! Very disrespectful...
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February 2024 by Lora R
Very poor customer service online & in store. Improper handling of personal information??
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February 2024 by Jay Gee
I have shopped here since 2008. Experiences were always as expectedly well as it’s a department store offering premium brands. I for one am more of a value shopper and hunt the deals. I’ve found several here over the years. Lately I have been doing only online purchases so I often only make it to the store to process returns and exchanges. Today I have overly exception customer Service from Simrat. (February 3, 2024 6pm). It was great to have this type of service and her teammates were alsoPleasant. Unlike most customer service (return) counters, all three of these staff members displayed a genuine willingness to assist. (Lovedeep and a gentleman whose name I did not catch) outstanding service folks!I was greeted when I entered the store and acknowledged when I left. Classic customer service folks! ?
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February 2024 by Xiangxin Meng
very good
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February 2024 by Yancy Ramos
A place where you find a variety of brand and non-brand clothing at a discounted price.
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January 2024 by Juan Herrera
There is an excess of everything and for all tastes.
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January 2024 by Joe Fradet
Terrible customer service they forgot to remove to the tags off my clothes then refuse to take them off
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December 2023 by Roger Lamanilao
This place is so clean and nice
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December 2023 by Autumn_Kiko
This for the escalators which always seem to be broken whenever I come here. I keep thinking when they’re going out of business because they can’t even fix them.
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December 2023 by J Loh
No staff to assist when needed at the metro town store.
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December 2023 by Toots McGuire
Dated, nothing much of interest. Apathy amongst employees, one was standing up against the perfume cases playing on their phone.
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December 2023 by Saei Ranjbar
Very expensive store
