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February 2024 by Adam Baijan
Lisa, the manager Carolina did an awesome job amazing customer service. I will definitely recommend it.
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December 2023 by Desmond To
I really used to like this company. nice clothing with good quality. The staff at this location are either super nice and empathetic or really quite rude and entitled. The manager who was an older lady (she didnt want to tell me her name), was extremely rude and honestly just super entitled with no efforts to understand my situation. honestly, without a doubt the worst customer service i have ever come across. im so upset from this experience if i could review with negative start i totally would. I found out the name of the manager is Carolina. this is quite possibly the worst person ive met (so impolite)!
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October 2023 by Bobby Singh
I came into the store September 19 2023 and the staff was amazing especially store manager Lala and Raj we bought two pairs of shoes with the amazing deals! Will definitely come back myself and my wife thanks both of you!
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August 2023 by bahdur bungar
Love the store it was clean and staff was amazing! The store Manager Lala was so helpful and was greeted right away was told that the store is upto 50% the ticket price so was very helpful. We’ll definitely shop here again.
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August 2023 by Peggy Ou
The sales of the store were very nice and the customer service was excellent :)
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July 2023 by Y
No price tag?! The sales clerk raves about all items in store are up to 40% off but I asked there’s NO price tags? The sales lady said You have to ask them then they will tell you the price. Are you kidding me? Then it will be whatever price they want to quote you. Such dishonest practices! It’s Unheard of. Don’t get sick into this malpractice
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July 2023 by Shagufta Rao
Fantastic shopping experience. Cathy was amazing went out of the way to accommodate us in the exchange .
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April 2023 by Yaryna Prykhodko
Nice service experience! I was served by Fahad.
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December 2022 by Gael C
I went in the Metrotown store a few weeks ago before black Friday, the store is indeed pretty small, but the selection is good, and the staff is very helpful.I have been helped by Betty and couldn't ask for a better service.Thank you!
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December 2022 by DP D
I keep coming back to this shop because of the excellent service I get from the staff members, Cathy, Vivian, and Isabela. Keep on smiling folks ?
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November 2022 by Shahram Khayam
I love this store and I will go back again to buy more t-shirts when they have more stock, very soon. I like that the store was clean, organized and bright. My special thanks to Elizabeth, the store manager was helpful, knowledgeable, kind, professional and friendly. I got what I needed. Thank you very much to all of you. You guys deserve more. I wish you all the best.
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September 2022 by Prab Jot
Very bad experience in the store. Dont know how to talk to the customer . She talk very loudy and showing the aggressive behaviour when we are in the store .
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September 2022 by John Lim
We had a terrible experience shopping at Lacoste Metrotown. We were served by the store manager (middle-age Asian lady - I didn't get her name). Not only was she rude, she was pushy and lacked empathy. After reading all of the comments on Google Review, I wondered why Lacoste still keeps her there as the store manager. It is clear that the management do not give much thoughts or care much about hiring staffs that values its customers.
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September 2022 by Ben Huang
terrible service, will never come back.
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August 2022 by miranda mao
Horrible experience! DONT GO! The store manager was rude and unprofessional. Don’t waste your time and money being there. I could give no star if possible.
