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February 2024 by Roger Lickacz
It was very good and the staff were helpful
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February 2024 by Quentin LeBerg
Justin was very kind and Super helpful when I came in looking for some parts. He helped me look for what I was needing and showed me alternative options and walked me through everything I needed to know. Thanks Justin.
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February 2024 by Gabriel Gabor
Friendly staff and accurate
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February 2024 by Broseph S
Best service I ever got while looking for automotive parts. Very quickly found what I need. Canadian Tire could learn something from this store.
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February 2024 by Formula Auto99
Stupid staff
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December 2023 by Ryan Ross
Pretty good selection of parts and accessories as well as lubes, wax, etc.
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December 2023 by Zalmai Selab
I need supervisor to talk with , this is my second time , I am disappointed from there service, I asked for help , he refused my request very rudely, please advise them , or next time I will come with Video recording and will share it with media
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October 2023 by Jamshid Mohammadi (Jimmy)
I stood for a long time and no one answered me, and most of the employees were in the warehouse
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October 2023 by Steven B
They seem to always have whatever part I need to finish a job. The long hours are great too.
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September 2023 by Hatem Abou Hassan
Personal Service was great, however things can significantly be improved by employing online ordering and store pick up options, as my last experience wasn't the best, I had to in person order paint and wait 20m but took me over 90m until I was able to place the order, I can see a lot of improvement opportunities in a great store like Lordco, I wish to see that change soon
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August 2023 by L
On Aug 14/23 I went in person with an M12x1.25 2.5inch bolt, to order a slightly bigger one M12x1.75. This morning when I called asking if my M12 bolt came in I was told an M6 came in. How do you mix up an M12 with an M6?! Customer service was trash arguing with me that I ordered the wrong one.
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June 2023 by Becky Raelee Stacey
I've been dealing with Lordco since the 90's and I've always had a good experience there they are very knowledgeable. Very helpful. If they don't have the part they will get the part and the prices are fair. If you don't believe me, go somewhere else and then go to Lordco you'll find out. Because you'll find out the hard way , you spent too much money by going to the other place! Thanks Lordco I found you've always been more than helpful, Becky
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June 2023 by Francis
Nobody seems to want to help you in there. Was served be the cashier that didn't even have the decency to make eye contact with me. Threw the receipt on the till and walked away. Manners doesn't cost anything.
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June 2023 by HARRY YU
Latino female receptionist is terrible, rudeness, no basic customer service at all, should be no longer hire her and unbelievable worst ever customer satisfaction
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April 2023 by Yours Truly
Hi Chloe was amazing both in customer service and suggesting options for parts. Thank you so much for your help today. Definitely will b back. Cheers
