Lush Cosmetics Metrotown offers fresh, handmade, cruelty-free, and vegetarian bath, body, hair, and face products. The store is known for its fun and fabulous items, including bath bombs and vegan giftsets, with many packaging-free options. Staff are consistently described as kind, helpful, sweet, friendly, and exceptional. They provide great, lovely, and personal service, engaging with customers to help pick scents and products, and making shopping experiences special. The store itself is noted for being super clean and organized. It is also a venue for memorable events, like birthday parties with fun activities for kids. Customers frequently express appreciation and state they will definitely return.
It was my first time visiting Lush, and I was looking for hair care products. A Korean staff member helped me, and she was so kind and knowledgeable. She explained everything really well and made it easy for me to choose the right products. Thank you!
June 2026
very friendly and extremely knowledgeable staff. shehnaaz was so helpful and recommended products based on my needs!! even gave a small sample to try between two products i was indecisive about!! : D
May 2026
Asal is the best staff in this branch she helped me to get my items . She deserves promotion 🙏🙏🙏
