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November 2023 by Tiffany Nguyen
I called to ask about make up services. The guy was on the phone so kind and professional. I couldn’t make an appointment with them though because they are too busy with promotion for Black Friday. Anyway will come here definitely
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November 2023 by Stacy Bohun
Zoe assisted me today I’m so very grateful for her help. I walked out happy as a customer should be.
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November 2023 by Honestgin
I have been buying MAC products for many years. The quality and variety of products are outstanding!!!
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October 2023 by shilpareddy Kareti
Mina was very helpful and wonderful customer service. She helped me in choosing the right eyeliner and lipstick?
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September 2023 by Mavis X
I would like to share my shopping experience with Larissa at MAC. Larissa is such an amazing sales. She is very familiar with the products and very patiently help me find the ones I asked for, even I only know the number instead of the name of some lipsticks. I am so happy and will definitely visit this store again in the future!
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August 2023 by S J
I just had to share my experience with Mina at Mac Cosmetics. Even though I usually shop online, Mina‘s friendly and upbeat help was a game-changer. She expertly found the ideal foundation for my skin, something I struggled with in my previous online orders. In a bustling store where getting beauty advice can be tough, Mina’s assistance was a breath of fresh air. Thank you ?
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July 2023 by Jennifer S
I bought a sale item here, but then, only 5 minutes later, realized I needed a different shade. All I requested for was an exchange, and only five minutes later. The employee adamantly refused to do anything - I had barely left the store. Terrible customer service, employees were not understanding - probably scared of their manager's policies.
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July 2023 by Dona Anna Jose
Great customer service friendly staff and varieties of shades loved it !
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May 2023 by Shelley Anne Shorter
I am sad to hear that the Back to Mac program came to an end on 3/31./2023.There wasn't much of a selection to redeem from by then, which sucked.Shoutout to the great staff at Metropolis who worked hard to accommodate every customer during that insanely busy time.
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February 2023 by Melina E
DAWN was helping me this evening and dazzled me with her experience, knowledge and patency. I tried a few different foundations and lipstick and I love the colour she offered. I left and I came back later and Dawn was gone for the day, MELLISSA helped me and she made my day. Thank you both for helping me.
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January 2023 by Ashneet Kaur
Carrie and Melissa were helping me shop for my friend’s gift and were so patient with me as I decided. Offered me great service. I had a very positive experience at Mac metro.
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November 2022 by Brooklyn Beaudry
Employee, seemed like she was distracted or didn’t want to be there , I asked for lash glue and she got me one I asked if you guys took the mall discount card for employees because I am a manager in the mall and she said no we only do discounts for ACTUAL artists kinda sassy. What I didn’t tell her was I actually have graduated from Blanche Macdonald a year ago and I am an artist but this assumption and attitude was rude I didn’t feel the need to. As a manager myself I would look into this employees behavior because it’s not going to facilitate a good culture within the makeup community if you make assumptions about people. And young artists won’t feel welcome in your store.
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November 2022 by Brooklyn Purple8
Employee, seemed like she was distracted or didn’t want to be there , I asked for lash glue and she got me one I asked if you guys took the mall discount card for employees because I am a manager in the mall and she said no we only do discounts for ACTUAL artists kinda sassy. What I didn’t tell her was I actually have graduated from Blanche Macdonald a year ago and I am an artist but this assumption and attitude was rude I didn’t feel the need to. As a manager myself I would look into this employees behavior because it’s not going to facilitate a good culture within the makeup community if you make assumptions about people. And young artists won’t feel welcome in your store.
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October 2022 by Sukhpreet Kaur
Not even want to give 1 star. I and my friend went to the store yesterday evening. We were browsing products. We asked for help from one employee and she said she will be right back with us but never came and stood at the counter after helping another customer, totally ignored us. Then we were the first one in line to pay and an employee asked us to be aside so that they can help another customer to pay. They treated her very nicely, gave her samples and all. When we had to pay, we felt like he was just getting rid of us and didn’t offer us any samples, didn’t give a good customer service. That was very very disrespectful for us. We will never ever going back to this store and won’t let any of my friends and family to recommend it to anyone else.
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September 2022 by Lin Nguyen
super friendly staff got many samples ?
