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November 2023 by Daniyal Ganatra
Wow experience!!"GIVE HIM A RAISE KINDA EXPERIENCE"- "Sumit"- Very patient and great customer service. Very helpful in finding the right size of shoe.Cashier Lucia, great customer service skills.Manager, Daniel - ? Well doneAll this when the store is really busy for Pre-Black Friday sale.Always coming back to this location.And Yes. I definitely recommend everyone!
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November 2023 by Ms. Fancy
Very annoyed by Judi at the till. I told her my email was put in wrong, she skipped past email so I couldn't correct it. I mentioned it again and she said "you should tell me before the transaction." I told her I had, and then she said, "Oh, I didn't understand what you said.' No apology! I asked if there was a way to add it and she said not really, I'd have to do a return on everything.1. She didn't listen2. She told me I should have told her before. (I did)and then she TELLS me, "oh I didn't understand what you said." Is that not the appropriate time to say "pardon me"?I felt unheard, dismissed, and can't believe how rude some people can be in a customer service job!Ms. FancyLevel 7 Google Reviewer
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November 2023 by matt tongko
Went in to get new work pants, couldn't find anyone to help or around anywhere, found that pants I wanted to try and was in the back looking for someone and a guy walked out from the back and I had asked if he could help with fitting room he then said I'm not working and went to the front desk to chat with his Co workers, I proceed to go to the front and ask one of the ladies and she pointed at the locked fitting room and said right over there, finally someone was helpfull and got the door open and managed to ring me out! Thus is probably the worst service marks there is out there I wouldn't recommend to anyone, also this is the 3rd time I've come with this kind of service!
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November 2023 by Arash Hashim
They have some good items for shopping. I have been had good experience also, its always easy to return if you dnt like or doesn’t fit you.
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November 2023 by Marcial Dizon
Mark's employees are very polite, helpful and friendly. Their store is very cleaned and organized.
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October 2023 by riceman10
Went to get work boots for my son. Walked in and the male worker seen us there looking at the boots didn’t acknowledge us if we needed a size or what we’re looking for. I’m in the service industry too and not even pretending he wanted to help. If my son didn’t need the boots right away I wouldn’t of spent money in that place
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September 2023 by Madhura Pande
Found good deals. The staff is very helpful, polite and patient.
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August 2023 by David Yates
Probably one of the better Marks in the lower mainland. Great selection and conveniently located with other shops
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May 2023 by Jordan Unrau
Got great service from a guy named Rahid. He made sure I left with the product I was looking for!
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April 2023 by g z
Beware, my dad purchased two pairs of their $90 Rubber boots(Baffin) last two years, both of them had a leak on the left top side within 6 or 8 months. And their warranty is 100 days only.
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March 2023 by Hillbillytc
The place was some what clean. Hard to find staff to help. The smallest sizes available is 30" pant. You have to go online if you want 29-28. Parking was easy though. The quality of the clothes looked good.
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February 2023 by zolbayar c
Great employee Rydham!She is an amazing employee. Great customer service! Very patient and helpful.Other employees in this branch - improve your attitude, do a better job!
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December 2022 by Nazanin Sahebnassagh
Good stop for quality outerwear especially jackets and shoes. If you are looking for something durable for yourself or as a gift, this is a good location to check. Prices are not that crazy either. There's usually a good offer going on as well. Be sure to ask. The store seemed a little chaotic with products the last time I visited, but that's usually expected if the store is understaffed this close to the end of the year.
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December 2022 by Glenn Redbear
Prices are a bit higher than online. Selection of course is limited, however the staff will bring in product and size if you pay upfront and refund if you don't want it when you come back for it. I have done this it includes purchase of goods on sale.
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December 2022 by charlotte lamigo
The cust service lady forgot/missed to remove the security tag, after i asked her to make sure that they're all removed, i beeped as i exit, but she said its okay all sec tags were removed. I have to come back all the way the following day to have it removed
