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July 2023 by Andrew Xu
I recently had the pleasure of using Mili Express's delivery service, and I must say, I am thoroughly impressed! From start to finish, they exceeded my expectations with their exceptional attention to detail, lightning-fast delivery, and their considerable approach towards customer satisfaction.First and foremost, the attention to detail displayed by Mili Express is truly commendable. They ensured that every aspect of my delivery was handled with care and precision. The package was securely wrapped, protecting its contents from any potential damage during transit. I was particularly impressed by how they took the time to label the package accurately, guaranteeing that it reached the intended recipient without any confusion.Secondly, the speed of their delivery was outstanding. Mili Express wasted no time in getting my package on its way. It arrived at my doorstep much sooner than I anticipated, allowing me to enjoy my purchase without any unnecessary delay. Their efficiency is unmatched, and it's evident that they value their customers' time.Lastly, I was incredibly pleased with the level of consideration Mili Express demonstrated throughout the entire delivery process. They clearly understand the importance of customer satisfaction. Their delivery personnel were polite, professional, and respectful. They even went the extra mile to ensure that I received my package at a convenient time for me, accommodating my busy schedule effortlessly.Mili Express has set a high standard for delivery services. Their attention to detail, fast delivery, and remarkable customer care make them a standout choice. I wholeheartedly recommend Mili Express to anyone in need of a reliable and efficient delivery service.In conclusion, Mili Express has proven to be an outstanding delivery service provider. Their attention to detail, fast delivery, and considerable approach make them the epitome of excellence. I am beyond satisfied with their service and will undoubtedly choose them for all my future delivery needs. Thank you, Mi
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July 2023 by Niki W
I got this service twice from agent KYY logistics. Steve and Eason are responsible and nice. Every step is rigorous,they deserve five stars!!!
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July 2023 by 玩泥巴我在东北
no one answers the phone
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March 2023 by Shawn Z
Good service
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February 2023 by Cai Kaka
Very good and thoughtful
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December 2022 by Yves Lai
A fun story to share: I got a call from Mili for delivery, but I wasn’t home. So the driver informed me that they would deliver again tomorrow. Later the distribution centre texted me asking if they could reschedule to later in the evening, so we had a brief call, in which we agree on the timeframe between 5:30 to 6pm, taking advantage of the driver’s return trip. I told my local colleague that I would go soon because of the given timeframe for the delivery, and he was surprised that it was very specific - because bigger delivery companies like FedEx and UPS always have a wider timeframe and even better, they still miss it. The driver arrived again within the timeframe while I was still on my way home, so I asked him to put it away at an corner, and he did exactly that then sent me a picture. After 15 minutes, I got the package from that corner.Two takeaways:1. Mili does so much better than bigger firms like FedEx and UPS in terms of communicating (especially proactive communication) with clients and providing alternatives.2. Mili drivers/the distribution centre are good at providing ETA and the driver arrives on time.It’s not my first time with Mili, and I wish FedEx, UPS and DHL learn from Mili.
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December 2022 by Hway X
Can't complain. Timely delivery. And to the door. As a customer, I am more inclined to place my order with websites which use Mili Express as their logistics partner.
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December 2022 by Julie Chang
Originally got message that order will not arrive on expected date due to snowy weather, but as soon as weather cleared up delivery show up. Once delivered also got personal message that item is by the door and I can pick up promptly.
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December 2022 by Lingling Yang
Excellent service and good SMS notification.
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December 2022 by Viki Lu
Please contact me regarding information on Haitian.
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December 2022 by Lin
Great service and communication!
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December 2022 by Yihsuan Tung
Excellent service
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December 2021 by Jiawei Zhang
The best delivery service comparing with other company. Customer service was pretty patient. Also，the driver is great. My package was been delivered on time. Really recommend Mili Express. I will keep using their service.
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December 2021 by Don Hedges
I am rarely astonished anymore but their delivery service today was indeed astonishing: courteous, efficient, and less than an hour after my call to pick up a laptop in New Westminster it arrived in Port Coquitlam!
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December 2021 by Ho Amy
Mili express is an excellent express delivery company serving the Greater Vancouver area! Because I am a new merchant, I am not sure about some of the operating techniques. The service staff I contacted were very patient and responded quickly to my inquiries, which made me feel very comfortable!!! The drivers and service personnel who picked up the goods were very efficient and attitude. ! The delivery is also super fast (customer feedback: the delivery service staff are polite and very attentive in contacting the delivery time. Customers love this express company), so if you need express delivery service, I highly recommend this company
