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February 2024 by Izzy Aspler
I see a lot of single star and five star reviews here so I just want to add to the positive reviews. Bernice is one of the nicest people I know within the service industry. I can’t imagine what people with one star review experienced, either they have an unrealistic expectation with pharmaceuticals as there are checks in place, or they are rude and have been ungrateful with a staff who has never rushed me and always make sure I walk out with everything I need. They will spend the five to ten minutes going over details if you ask nicely. One more testament; people are human and mistakes happen but in the three years i have been coming, not a single mistake or detail out of place. And thats not just Bernice, thats because there is also a great team behind the counter :)
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December 2023 by Ada Viezzer
Awesome customer service ?
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December 2023 by Mina
pharmacy is amazing very friendly
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October 2023 by Sebina Torres
The woman here is so kind. My first visit here needing a perscription and she treat me like family. Quick service, took just under 10 monitors to recieve my perscription,
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October 2023 by Julie Getty
Awesome customer service in all departments! Jerry is the best!!!!
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October 2023 by Dey Cornelio Rivera
I just have the most terrible customer service today at this location after 6:00 pm. I went to Canada Post to do a Moneygram transfer, and the cashier literally yell at me because I tap the wrong card for a refund; she went on yelling saying that I just made the transaction very complicated and that I didn't follow her instructions. The cashier looked very irritated and angry at me for a simple mistake. Note that there were no clients waiting or a line up to justify her reaction for something like that.I do work with the public as well and process refunds for customers as well in a daily basis and yes, if my instructions are not clear with customers on what card to tap they'll make a mistake and in less than 30 seconds the problem is fixed.I think Pharmasave and Canada Post need to train and choose their employees very well.For 20 years I have always had amazing experiences at Canada Post and Pharmasave alike, and I was shocked when the cashier started yelling at me.I hope my feedback helps to improve the service at Burmaby Rosser location.
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August 2023 by R V
Amazing pharmacy, great service, thanks
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August 2023 by Denise marier
Great staff...very friendly..great post office too
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July 2023 by Yelyzaveta Mykhaylenko
I have nerve damage in my arm after receiving vaccines here. It’s really sad.
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June 2023 by Jiayi Z
The staff here are all so lovely!
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February 2023 by Diana Kariminia
Only been here a few times and the staff are decently nice. The pharmacist, Winston, really stood out to me. He was caring and informative, even remembered me when I called a week later with some questions. He is the standard of a pharmacist in my opinion, and deserves much recognition.
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December 2022 by R E
My fav local pharmacy. Everyone who works here is lovely.
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December 2022 by Dwaipayan Gupta
Very unprofessional and rude. They clearly don't want to sell medicines. Denied receiving prescriptions from the doctor twice and repeatedly asked me to go to my nearest pharmacy store. Not sure how they concluded that it was not my nearest store. Seems to be particularly disrespectful to me (visible minority) compared to other native customers.
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October 2022 by Caecelia Sugandy
I bought Google Play Card for $50 and the code is not recognized by Google Play. I went to inform and she was rude. I have spent thousand of dollars mainly to purchase Ideal Protein products and etc. I will not return to this store anymore.
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September 2022 by Nancy A. Sanhueza-Diaz
They treat customers really bad. And when they don't agree with you, they do not give you your medicine until the MD reconfirm his own prescription, becausethey say they are "responsible". But when you ask their name, because they messed up, and they supposed to be responsible, they will not give you their names, so you are not able yo make a formal complaint.I do not recommend this pharmacy to any chronic person.
