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November 2023 by Lilly Todds
Rave to Jen in floral! Yesterday she went above and beyond making me feel like a valued costumer. She took the time to wrap my flowers beautifully and make a genuine connection with me. She was kind, and outgoing. Jen made my day! This Safeway is my grocery store to shop at. Huge selection with all I need, clean, well organized and very friendly staff. Thanks Safeway and thank you Jen
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November 2023 by D R
The service seems to have improved somewhat over the last year or so, bringing it up to at least 'not overtly offensive'... that's good, I guess. I would still rate it as a below average Safeway in terms of service and selection. They seam to be pretty heavy handed with the price fixing that's rampant these days... maybe with a bit of luck the government will step in like they did with gas prices... one can dream.
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September 2023 by Percy, Jones
Good staff, easy to access location. Wish they were open late though
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July 2023 by Jo W
After 25 years this is mo longer my go to. Produce section is hit or miss. They obviously carry fewer items than larger stores so you can't always get what you need. Can no longer get brands I like as they are switching to "my compliments " brand. Also very hit or miss.
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June 2023 by Bjorn Langeskjegg
Just got out of Safeway with kimchi thanks to Michael and Matt. Walked through the entire store til I decided to ask for help before almost giving up. These guys were awesome and their customer service is very much appreciated.
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May 2023 by Google user
We love going to the Safeway for our groceries. It is a clean and well laid out store with nice staff. It can get busy,in the parking lot so just be forewarned as it is in a popular complex. We always look for any sales that we can find because it can be a bit pricey shopping at Safeway but sometimes we just find the quality can be better for certain items. There is a Lotto centre and a Starbucks inside as well. I believe this location also has a coin exchange machine, but please do not put me on that as I haven’t used it in a while.
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May 2023 by jen h
We love going to the Safeway for our groceries. It is a clean and well laid out store with nice staff. It can get busy,in the parking lot so just be forewarned as it is in a popular complex. We always look for any sales that we can find because it can be a bit pricey shopping at Safeway but sometimes we just find the quality can be better for certain items. There is a Lotto centre and a Starbucks inside as well. I believe this location also has a coin exchange machine, but please do not put me on that as I haven’t used it in a while.
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May 2023 by Akiko H
I hardly go to any Safeway and now I remember why. I went to Kensington Safeway because it was convenient, but will never go back again. Deli counter girls look so unhappy to be working there, their customer service skills are horrible. I was standing and waiting for service while the 3 girls behind the counter had their backs to me. One of them saw me but continued to walk around without acknowledging me. I eventually had to say excuse me can I get some service?? One girl said she’s helping someone else even though I didn’t see anyone before me. The one that ignored me ended up helping me but she was not friendly at all, it took a lot for me to still say thank you as she handed me the poorly sliced deli meat.
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May 2023 by Jen H.
We love going to the Safeway for our groceries. It is a clean and well laid out store with nice staff. It can get busy,in the parking lot so just be forewarned as it is in a popular complex. We always look for any sales that we can find because it can be a bit pricey shopping at Safeway but sometimes we just find the quality can be better for certain items. There is a Lotto centre and a Starbucks inside as well. I believe this location also has a coin exchange machine, but please do not put me on that as I haven't used it in a while.
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April 2023 by Sid Khan
Had a really bad experience here today. They refused to honor a lower price tag for a product that they had placed in the wrong area. Although it was only a difference of $6 the store manager did not nudge at all and felt like they didn't care about customer retention. He cared more about saving his $6 then a customer and his family who regularly shop at their store. Very disappointed with this experience and will not be recommending them at all. The Staff was not very pleasant to deal with here , they could use some customer service training.
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January 2023 by Kat Jenkins
Terrible layout. Layout is very difficult and difficult to find any staff where things are. Many times I've had to interrupt a cashier or stand at customer service waiting for someone to show up.This Safeway only is convenient for local neighbors or if you just happen to be in the area.It only gets two stars only for being located at Hastings, a major bus route.Highly overpriced. Also I find it doesn't carry the same products as other Safeways.I find it much more convenient to be at the Safeway at Hastings and Willingdon. Still overpriced but way better location and staff are excellent.By far better in the long run to drive/commute to any other grocery store.
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December 2022 by Anthony Plax
A very convenient store with friendly courteous and helpful staff. This store is clean and stocked very well with a great variety of different brands and sorties. The aisles are very clean and spacious. Overall been coming here for many years and haven’t had a bad experience! Nice display pieces, they are very eye catching.
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November 2022 by Anthony P
A very convenient store with friendly courteous and helpful staff. This store is clean and stocked very well with a great variety of different brands and sorties. The aisles are very clean and spacious. Overall been coming here for many years and haven’t had a bad experience! Nice display pieces, they are very eye catching.
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October 2022 by Con Con
Called looking for a certain bbq sauce I haven’t been able to find for months, and LISA at customer service literally walked to the isle and checked inventory and said they had 8 bottles. I drove 30 minutes and bought all 8!! I had called a few other stores and got the run around, but LISA went the extra mile!! Thank you so much for being a rockstar!!! Super happy ?
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October 2022 by Zoe Edin
Did the online order and items were fresh and packed well. From phonecall to car in 2 minutes.
