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September 2023 by Bonnie 88
Negative 5 stars. They had a sign saying be back in 5 minutes and multiple people came to the gas station and left because nobody would come to the window. I waited for 40 mins and finally someone came out and said the system was down. If the system was down they need a sign saying so!! Incredibly inconvenient!! 1:50-2:30. So disappointed. Sept. 8th, 2023
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July 2023 by Andrew S.
Several Yelp complaints about the gas prices and problems with the car wash at this location. Number 1: As a visitor, no one has control over gas prices. It's the way of life if you choose to own and drive a gas vehicle. Number 2: Don't wash your car using automated car washes, especially at a gas station. I am glad the pumps are open in the early hours of the day and they took credit card as payment. This is how life works.
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July 2023 by Junyu Lai
Bought flex pass from app and cannot use in this location.After activating from app / entering code at the entrance the sign shows I should shift to neutral and then the track never start.Try it in a different location (5 8 Ave., New Westminster) 6 mins away the car wash works with no issue.
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July 2023 by Amy Kim
my daughter went to shell to buy 5 500ml waterbottles and they were 5.69 EACH (28.45 in total). she went back to make sure it was 5.69 each and he said he’s not sure and that he’ll talk to the manager about it. we went back and returned the waters. absolutely crazy price
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June 2023 by Payam P
Car wash is useless, what you see on my car door is my finger tracks on DUST after two times of wash... so it cannot even take the DUST off your car... it's same all around the car... equipment here are too old and even setup is wrong because if you look at your back view mirror while you pass through car wash you will see many of actions are happening after your car left the spot...
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June 2023 by David Seo
The only reason I don't go to the gas station up the hill and come here is just for Jas. Jas is nothing but awesome and amazing. Thanks Jas!
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May 2023 by Victor Baleotti
Right after paying for my gas and selecting the grade, the pump (#7) start running and stopped around $4.62 but the nozzle was still in my hand not in my car's tank and a single drop of gas came out of the nozzle. In addition, I never touched the trigger.I asked for help inside and a refund but the guy told that he has never seen this before and I had to prove that this really happened. UNBELIEVABLE!! He told me that I already had paid and no refund will be issued to me.I have been filling up my car there for almost 3 years, and this for sure was the last time. I'll never come back there.
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May 2023 by Sean H Lee
Worst car wash ever. If you want to wet your car for $10, then it is ok. It definitely does NOT wash your car.
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January 2023 by Kirby Kwok
Worst car wash I've ever been to. I went through it twice because the first time the track was messed up so my car didn't move forward and missed all the soap. The picture of the rear is after the SECOND wash.Some details about the car wash station:- Usually only a single car is allowed through the wash but the "Go" light is still on even though there's already a car inside- The mirror on the ground is supposed to help you align your wheel with the track but its all fogged upVery disappointing experience
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January 2023 by Tina P
If you are closed then specify that on the map - wasted time to get there and find out it's closed. Perfect! Thanks for wasted time and spoiled evening!!!!!
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December 2022 by T M
Great car wash. But not worth having to deal with one disgruntled employee. I've come here so many times but I've had enough. He's rude to every customer. He talks down to you. Never looks likes he's happy. Definitely should not be talking to customers. I'm never coming back to this location again... I'd rather fill up with petro and screw my car up then deal with this guy
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December 2022 by Anton Startsev
Car wash was closed even though it stated in Google, it's open 24hrs. Stuff is unhelpful and sometimes you can catch clerk sleeping over the counter after hours. Prices are higher then competition across the block. They have no idea how to proceed with BCAA discount. Shame.
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December 2022 by Vlad Ovalle
More than once the air miles points don’t register when swiping card for their deals,why I don’t know but I won’t go there again…
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October 2022 by Kari Beaudoin
This Shell located was easy to get into and easy to get out of. It was well lite in the dim light making me feel safe. It had usable squeegees and window cleaning fluid.
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May 2022 by Sammy Chan
Air Miles on promotion offers 10 bonus for filling 30 liter gas each time until Dec 27, 2021. We now have a fuel restriction of cannot be over 30 liter gas every visit in BC province. This gas station set up the maximum at 29.432 liters at the time my wife visited. I wonder that whether we still get the 10 bonus or not. Why don't they just set it up at 30 liters? I doubt!!!!
