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November 2023 by Missy
AVOID AT ALL COSTS!!!!Don’t stop here for gas if you need to use the bathroom. Not available to customers after 10pm.Customer service needs some work. What’s going on with this location? Other reviews clearly state similar issues and nothing is being done. Typical gas station owner.Wont be stopping here ever again. Better Gas prices up the road in all directions. Even chevron is better at the customer service part of a transaction… and you have washroom access.Go well… then don’t go to this Shell!
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November 2023 by Sam M
Avoid this station when possible. Horrible customer service. Better shell locations not far and usually have a better price on fuel. The chevron across the road is the better option.Bathroom is as clean as the store itself. ?
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September 2023 by Pemla Hirji
Goodmorning to you, because my mornings don't start well with your Canada Way and Willingdon shell location, I am a regular customer that comes around 0545 most of the time, your certain employees need to be retarained for customer service, He is sweeping, sees me but continues sweeping, not acknowledging me, and when aaked, told me to WAIT!, What the heck , really, same person at one nite incident who spends more time on the cell phone, then woth customer, sees me and goes inside in back room for over 5 mins and me as well as few more people are waiting outside at around 2230, no hi, no hello, no gudmorning, no apologies, no acknowledging customers, no thank you for waiting, really, this is how you train people, I am not saying all your employees are rude but there are 2 at this location, extremely rude, lacking customer skills, ignorance, I need your response to this, I have let it go and thought ok next time a better service but today he sees me waiting and continues to sweep, ignoring me, I had to honk but still ignores, thus is what Shell teaches?!?!?
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July 2023 by Harshil Goswami
Can I pump my basketball here???
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April 2023 by Cole Davis
AVOID THIS GAS STATION ‼️The lady here is extremely rude and impatient, especially since they're trying to scam your money. My gas pump was having problems since I paid and wasn't able to pump out gas, so I went inside to ask them to unlock the pump for me. That disrespectful lady kept telling me "just cancel it." As if i didn't know already. I was charged TWICE. Never coming back again.
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April 2023 by Alex Passini
First hydrogen fuel pump I see in Canada.
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February 2023 by patrick harris
Watch out for card skimmersAll shell gas station have suspect of staff stealing people's information for $
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January 2023 by LING
The fuel price is much higher than average price. Be careful about the pump, it shows higher price than the price they shows on google and on site. Today it is 1.85 and it shows 1.80 on google while anywhere is 1.79. Terrible experience
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October 2022 by neeraj maan
Rude attendant . I raised an issue related of pump number 4 being tripped excessively. She didn’t care to help. Hire some customer centric employees. I’m sure that pump in inaccurately calibrated since the quantity of gas was not right.
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October 2022 by J C
Typical Shell gas station with 93 octane V-Power NiTRO+. Location is conveniently located on corner of Canada Way and Willingdon….across from BCIT. There’s a convenience store as well. If you’re a CAA member you save 3 cents per litre at Shell station. I would have given another star if lighting at gas station is brighter. I find it dim and yellow at night.
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July 2022 by Jaycee C.
Typical Shell gas station with 93 octane V-Power NiTRO+. Location is conveniently located on corner of Canada Way and Willingdon….across from BCIT. There’s a convenience store as well. If you’re a CAA member you save 3 cents per litre at Shell station. I would have given another star if lighting at gas station is brighter. I find it dim and yellow at night.
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September 2021 by Queen Dej
My husband and I have been visiting BC for the past week now, this is the 1st time that we had to go inside and prepay, which we did not want to do. The lady had the nerve to tell us that it's across the province....But we have been paying with credit card, without going in any the store or gas since we've been here! Stupid!
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September 2021 by Paige Sanford
Easy to access the gas station off of Canada Way turning right. Small convenience store inside. You can buy snacks, gum or cigarettes there.
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September 2021 by Josho Kamoo
Quick and easy shell right off the trans Canada highway for easy access
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September 2021 by Ahmad Ihsan
Super rude teller. I stood their for 10 mins while he just worked away on the computer and kept on looking at me without any communication
