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February 2024 by IT TL
Fair pricing for shoes, if you could find your ideal shoes there, you shouldn't miss it. (Me not too trust online shopping without a physical shops, especially for refund and exchnage, you know what i mean). ?
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January 2024 by Margaret McCallum
Went in looking for some winter boots for my 5yr old grandson. The cs person was super helpful and even measured his feet for us. They grow so quickly and I wasn't sure what size he was now!Managed to find a decent pair that had a sale price too.Very happy with my purchase thank you
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November 2023 by Ana Delgado
Excellent services every time I go shopping to the store
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November 2023 by Gerrit Kamp
I looked for shoes in this store and by accident left one of my orthotics in one of the shoes I tried. The employee Sasha went above and beyond in helping me find it back. Great service, thank you Sasha!
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October 2023 by Kiran Sidhu
I got really amazed by the customer service. Avinash did a great job in helping me and getting me pair of shoes I wanted:)
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August 2023 by Lucca C
Location had stock for just about anything and everything. Store layout was easy to navigate. I was able to find what I needed. Staff were quick, friendly, and efficient. Transaction was quick and I was out the door in no time. It’s located in the quieter part of the mall in the old section of Brentwood.
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August 2023 by Jeff De Leo
Customer service is absolutely excellent! Fantastic location. Helped me with a problem pair of shoes quickly and kindly. Great people working here!
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January 2023 by Christin Marouf
My husband got a pair of beautiful winter Timberland boots on sale. Great price, great customer service!
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January 2023 by Marcus Saldanha
Great selection! I would recommend it.
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December 2022 by AA AA
The manager today (May 30th, 2022 at 1pm) was so helpful. Interacted with me right away and pointed me to the dress shoes I was looking for, and asked me if I needed anything and helped me with questions. Thank you!!!! Although they didn't have the exact shoe I was looking for, I found a pair at the other Burnaby location. Thank you :) great customer service here.
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October 2022 by jake tsui
Called the store and my call was cut off. I’m like; it’s ok, these things happen. I called back and the same girl answered. I made the comment “did the call get cut off and she said yes “. So anyways , I started to talk and the call got cut off again . Coincidence? Don’t think so. I don’t think I’ll bother visiting this store as there are literally dozens I can take my business too.
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August 2022 by Mo Yazdi
A wide variety of shoes for men, women and kids. Prices are reasonable and the staff are friendly ❤️
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August 2022 by Ember N
staff was really attentive to my needs. i was pregnant and he was very helpful. he told me to just sit there and he can just get all the shoes that i needed size for.i would come back here again to get more information on shoes and be helped here again. i hope they don't close just cz Brentwood is making itself amazing again.ty to the guy who helped me out.
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June 2022 by Suman Dhillon
I bought couple of pairs of socks , went to return. I didn't use those socks at all . There was a supervisor Andy so lazy to deal with the situation and don't know how to do her job. I appreciate the dash associate who went extra miles to resolve my situation and helped me. The manager to whom he spoke was understanding too but the lady has only attitude but no work ethics.
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June 2022 by L L
The manager today (May 30th, 2022 at 1pm) was so helpful. Interacted with me right away and pointed me to the dress shoes I was looking for, and asked me if I needed anything and helped me with questions. Thank you!!!! Although they didn't have the exact shoe I was looking for, I found a pair at the other Burnaby location. Thank you :) great customer service here.
