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December 2023 by Simon Lee
Worst Shoppers Drug Mart ever! They don’t follow the company’s own return policy. Something that’s never listed as final sale on the website, they say it’s nonrefundable. Basically making up their own rules so you never know if your items may not be refunded even if it’s not right for you!
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December 2023 by Austin Corbett
The pharmacy team have been extremely helpful going on 2 years now and are quick to fix anything that comes up regarding prescriptions or insurance issues.
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November 2023 by Sukhpreet Kaur
I brought lipsticks then i changed my mind, I returned one of those after 2 days, i told here i l litterly didnt open there was cashier on checkout, she was very rude with me. I asked her I dint want refund then, she was like I put on damaged item.
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November 2023 by Bee Z
Wanted 2 x 1 gallon of milk as we do every Thursday. What a disappointment. Not only they do not sell gallons any longer but the 2 litters cost about $5. , same as the gallon until last week. Obviously that's a sign Shoppers does no longer care for dairy products. We won't get near shoppers again
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September 2023 by Anthony C.
Lots of discounted items, often cheaper than at the Superstore.
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September 2023 by Eli Barbosa
I visited the store recently to got a prescription from my doctor. The service was good and fast. I recommend this store.
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August 2023 by Gerson Vanzin
I visited this store recently and it seems they changed their service from my previous experience a year ago. The prescription section has improved significantly and they even called my doctor to discuss my medication. I got impressed how they took care my health and provided such special service. I strong recommend you consider this shoppers next time.
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July 2023 by Amir H
Great location particularly for pharmacy services. I got great advice from the pharmacy manager. I think it’s under new management or something definitely turned a corner ??
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May 2023 by Sandra S.
Great selection and those long SDM hours! I love to stop by for everything from medicine cabinet necessities to groceries. There's a beauty section with a manager and all the staff are kind and helpful. They give Optimum points, like Loblaws stores do, and every Thursday is senior's day, which I think is everyone over 55.
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April 2023 by Darius S
Every single time I come here I’m being told to come back in 30min. It takes 30 min to “process” 5 pills. Ignorance at its finest ??♂️??♂️??♂️they are always busy, even when you are the only person there.
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February 2023 by Jahana Villarreal
Do Not go here!!! If wanting a prescription go somewhere else because the employee's at this pharmacy are idiots, good for nothing. The medication had to get sent out to get made because the quantity, 2 weeks later and still nothing and still waiting..after 4 weeks and still no medicine, and the tall dark skinned lady with black hair said that they still had to send it off to get made? She found the prescription laying around somewhere and looked like it wasn't eve sent off to get made yet.. her face looked stupid like she didnt even know what she was doing? She said that the medicine shouldn't take long and that they would call me.. now 6 weeks later and the same stupid lady now tells me they lost the prescription!! Like really?? Just a waste of time going here. GO SOMEWHERE ELSE!!!! Especially if you're in pain!
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January 2023 by Tracy Robinson
Have been a loyal customer for 20 something years! I really enjoy shopping at your location and the previous 2 other locations, all on Hastings Street . Twice I've been lucky enough to get 2 cosmetic products on hold that are in high demand. Always sold out! Thanks very much to Sophia and her valuable advice.
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December 2022 by Anthony Plax
A very small shoppers drug mart. I like coming here to buy small items, milk, shampoo etc. The staff here are friendly especially at the perfume and beauty area. I come here to use my optimum points and buy fragrances. Nice selection of fragrances and the occasional plushies.
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November 2022 by Anthony P
A very small shoppers drug mart. I like coming here to buy small items, milk, shampoo etc. The staff here are friendly especially at the perfume and beauty area. I come here to use my optimum points and buy fragrances. Nice selection of fragrances and the occasional plushies.
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November 2022 by Personal Coach
Mistakes and delays and, oops we told you that medication was in the bag, but it's not, even though we paid for it.We switched to the Hastings/Madison Shoppers Drug Mart when we moved from New West. Always had excellent service and prescriptions filled properly for 5 years in New West. But Madison location was mistake after mistake. Medications missing from bag. Prescription list faxed in from Doctor, but only partly filled. Unfilled meds not put on file. My wife also had similar serious problems.The Shoppers Corporation, and the Pharmacy College needs to audit all the mistakes being made here, and take appropriate corrective action.We switched back to New Westminster Shoppers. It means more driving, but they do their job correctly.
