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February 2024 by K 007
Very pleased with the service we received from Jason at the Foam Shop Burnaby location. He was helpful, patient and knowledgeable and provided good information about the foam I was purchasing to replace my couch cushions. Jason gave me a call as soon as our order was ready and I was pleasantly surprised it was the same day! Many thanks, Jason for your great customer service.
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December 2023 by Julie Juster
Professional and friendly. Our sofa and love seat cushion replacements look and feel fantastic. Great group of people and I would recommend without hesitation.
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September 2023 by Jenna Dimitrijevic
We bought a 3/4 travel mattress for or camper car and the staff were so friendly and helpful!They even went out the back and got all the colours that were pre-cut to the 3/4 size. This meant I could chose a fabric/mattress that was partly made up already, and therefore get my order quicker. It was a great experience and the mattress has been super comfortable to sleep on:)!
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September 2023 by Jenna D
We bought a 3/4 travel mattress for or camper car and the staff were so friendly and helpful!They even went out the back and got all the colours that were pre-cut to the 3/4 size. This meant I could chose a fabric/mattress that was partly made up already, and therefore get my order quicker. It was a great experience and the mattress has been super comfortable to sleep on:)!
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August 2023 by Melissa York
My partner and I got our couch cushions replaced today and they look and feel great! Awesome service, helpful, fast and reasonably priced.
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June 2023 by Anna LaPorta
I went to the The Foam Shop to inquire for a large dog bed for my senior dog who was having bladder issues . The staff was super helpful and suggested some waterproof covers. Not only was the price super reasonable but the staff rushed the order as they knew it was needed. It was ready the next day .Thank you for such wonderful, thoughtful and speedy service ! You guys rock ?
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June 2023 by Chelsea Hoehn
Had such a great experience yesterday. Nick at the foam shop was amazing and helped me out with my project for cutting the foam and gluing it to all 22 pieces of plywood I had brought in! He made it such an easy transition for me to now upholster the pieces. I highly highly recommend visiting this location!! They are so helpful and definitely heading back for my next job!!! Thank you so much Nick & his team :)
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April 2023 by Jon Wen
The employee at the shop showed me what they said was a sample of the royal purple foam. However when I came back to picked up what I had purchased the product I received was more dense and firm then the sample, it wasn't even the same color. Very disappointing
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March 2023 by Nic D
Great products and store! Tyler and Phoenix were patient with me and helped me lots as I tried to make the perfect Thai massage bed, thank you so much!
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March 2023 by Arah Dolkhanian
Excellent service & product knowledge. Made our 12yr old cushions look/feel brand new. We provided them our old covers & they handled the rest. Measurements, cut, install & even bagged and delivered to my vehicle. Definitely priced well...online retailers were in & around the same price point but you're risking with measurements etc...one wrong move and it's an expensive mistake. Let these guys simple handle it all...fantastic!
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March 2023 by Raincity
The whole staff and especially Tyler were SO helpful! We were deciding on the best foam for an art project and they gave us a ton of options. Great service!
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February 2023 by A Dolk (TheDolkNess)
Excellent service & product knowledge. Made our 12yr old cushions look/feel brand new. We provided them our old covers & they handled the rest. Measurements, cut, install & even bagged and delivered to my vehicle. Definitely priced well...online retailers were in & around the same price point but you're risking with measurements etc...one wrong move and it's an expensive mistake. Let these guys simple handle it all...fantastic!
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January 2023 by Zachary L
got a new cushion for a car seat cut super quick, and a lot cheaper than i thought it would be
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November 2022 by C Smith
Amazing experience at the Burnaby, BC location! The staff person "Phoenix" was super attentive, helped pick out the appropriate type of foam for my project, explained why it was best for the application I was doing, cut the piece to the shape I needed (which saved me an hour or more of trying to do it at home). Extremely knowledgeable, personable service from her! In addition all the above, the pricing was less than 60% of what another place quoted me!! Wow!
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July 2022 by Sato B
Very good store.Quality, helpful and friendly staff.A long time ago, I used this company for replacing couch foam. It's been a while( about 4-5 years) , still stable.This time I needed to buy a foldable Mattress( travel mattress). It's not too cheap for me but I could immediately decide to buy it regarding last time experience.So far so good. Comfortable sleeping.
