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January 2024 by j pauchly
We ordered one $250 gift card online, when trying to pay with it in a store we found out it arrived with zero balance. It took them a week to fix it, it ruined our Christmas, no apologies for screwing up.
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January 2024 by Sandeep kaur
Perfect spot
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October 2023 by Harsh Singh
This tna is great. Customer service was outstanding as my girlfriend accidentally left the phone they were all so helpful to find it and very polite. Everytime they were checking on us for size or if we were doing great. I would say the staff is really really professional as well as humble. Thank you for your service we really appreciate it
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October 2023 by Somayeh Bahrami
I really appreciate for having a nice behavior from Jess and Alex at the store. They are really patient.
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June 2023 by K G
I had such a wonderful shopping experience at TNA metrotown, with the help from the lovely employee Alex.Greeted upon arrival, Alex was very helpful finding me the exact item I was looking for, so I did not have to spend time searching.As someone who gets overestimated easily to be able to go in and out makes for a stress free enjoyable experience.Give Alex a raise!
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March 2023 by Đinh Thị Diễm Quỳnh
Today I went to their store to buy clothes but after paying and going down to the first floor I was called up by the security guard to go upstairs to the store with the excuse of stealing but after I went up the staff said it was not me. The security guard and staff were so impolite that they mistakenly recognized me and didn't have a single apology. I swear I'll never go to the bar again I was so insulted
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March 2023 by Mixed Breed (TerriC)
Just before Christmas 2022, we had horrible weather and I needed appropriate outerwear.I also had some irregular circumstances.The staff where genuine, patient, informative and overall helpful.This service continued with the on-site supervisor/manager.It’s very rare, that I receive such great service. Now into another winter weather situation, I am reminded of the service and the coat is amazing as well.
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September 2022 by Faith Razrock
I went into TNA on September 10 after a bad experience at lululemon at the same mall and the staff here were lovely. The sales lady helped me find the shorts I was looking for and put all the items I wanted to buy at the front while I did the rest of my shopping. I absolutely love my new clothes and will definitely shop again.
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April 2022 by L Sidhu
disappointed with staff. i love tna, yet my experiences in this store have been nothing but bad. staff is slightly aggressive; they need more training to be comforting and enjoyable rather than sounding like robots forcing sales. you’re much better off going down to the Aritzia on the same floor.
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December 2021 by Macky S
Been coming here for my wife and daughter’s clothing style good and friendly employee on top of that Michael always greet us and always there to help us.
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September 2021 by Patricia Wilson
A favourite place of mine to shop at regularly, they have top quality clothes with good sale prices! Lots of fabulous colours @ styles to choose from & thanks to Mia & all the wonderful staff, that are always willing & able to help you with all your shopping needs..Excellent, top quality service every time!!?
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September 2021 by Vincent S
Been coming here for my wife and daughter’s clothing style good and friendly employee on top of that Michael always greet us and always there to help us.
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September 2021 by Jessica P
I always have excellent customer service experience at this store. Very kind even over the phone to help me order and pick up at store.
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September 2020 by Reina P.
Thank you again Kim for your incredible service! I was lucky to walk in the day you were working. I was searching for a specific jacket that had sold out everywhere. You had one on hold for a client who was coming in that day to look at it. Thank you for putting me next in line and calling me as soon as your client passed on it. You made my day and I will definitely come in to look for you when I shop there again.