Virgin Plus
Hours:
4700 Kingsway Level 2-2240, Burnaby BC V5H 4M1 Hours
About Virgin Plus
Virgin Plus, formerly Virgin Mobile, is dedicated to providing exceptional service and valuable offerings to its customers. With a range of the hottest phones and flexible plans, Virgin Plus aims to meet the needs of its members. They offer unlimited Home Internet plans for residents in Ontario and Quebec, as well as Home Phone services in Alberta and British Columbia. Customer reviews highlight the outstanding service provided by staff members like Tanya and Khushboo. Tanya received praise for her professionalism, patience, and ability to explain options clearly, whether helping with travel promos or resolving technical issues. Customers felt supported and well-informed thanks to her detailed assistance. Similarly, Khushboo was noted for her kindness and joyful demeanor, ensuring a positive experience for customers. Overall, Virgin Plus is recognized for its award-winning customer service and commitment to helping clients find the right plans and products. Visitors to their stall at Metropolis at Metrotown are encouraged to experience the heartfelt service firsthand.
Most Recent Reviews
January 2026
Pouria was so helpful and great! His knowledge was superb and nice. His offers were very reasonable. Now my bill is cheaper! Thank you Pouria!
January 2026
I asked Tanya (I believe that’s her name) about the Virgin Plus Global Travel promo since I’ll be traveling soon, and she was amazing! She explained everything clearly, answered all my questions, and even showed me how to use it on my phone. I’m all set for my travels now! She’s a very nice and helpful lady 😊L
January 2026
Tanya was very professional and patient, and he helped me resolve the no-signal issue on my phone quickly and efficiently. His service attitude was excellent—very friendly and reassuring. I truly appreciate his help.
More Comments(124)
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