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November 2023 by N. Books
Extremely slow and ineffective service. Staff is unpleasant. Also, the front counter is dirty which is appalling (I know this is Walmart but c'mon)
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June 2023 by Paul Tomczak
My experience in this pharmacy is very good. Staff is busy but helpful and friendly. Few times they dispensed emergency medication while waiting for new prescription, ordered meds that they're out for next day and even found a coupon from manufacturer so I paid less. By comparison near Costco isn't even close in customer service.
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June 2023 by R Gajjar
I ran out of my gout medication and asked them to fax my doctor for a prescription. I asked and the person confirmed that I could have some pills in an emergency. When I went to pick up the medication I was told that I hadn’t had that medication for a while so the pharmacist said she can’t give me any!?!When I explained that I was told by the other pharmacist that I could get some till my doctor faxes the prescription. I was then told that it depends on individual pharmacist and it’s not a Walmart Pharmacy policy!! They have my entire history to see that I’ve been a long time customer and I have been prescribed the medication. Without the medication I am suffering with pain and if anyone has gout know what kind of pain I’m talking about. What I don’t understand is how do they hire the staff there? I am seriously considering moving to London Drugs who are in the same mall (Lougheed Town Centre)This happened on May 29th around 7pm.
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April 2023 by Kelvin Chau
Had a prescription to fill. Jacky was very patient in checking if the pills were available. as well as helpful in transferring the prescription from another pharmacy. superb!
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March 2023 by Zeridah Atwine
The most unprofessional humans at this pharmacy. God!
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February 2023 by sam sam
I went to this pharmacy yesterday at 6:30 pm, but unfortunately, they talked to people rudelyThey aren't nice
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November 2022 by Ala G
Terrible customer service. Pharmacy has received prescription 2 days before I came to pick up. Prescription was not ready and I was asked to wait for 30 min. I had to walk around for more than 30 min with a baby and when I came back they told me that prescription would be ready in 2 days. When I said :"I had to go around for so long with a crying baby to hear to come back in 2 days? ", the answer was "Yes" (not SORRY , but YES !!!)
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October 2022 by H W
Not the fanciest pharmacy, but I don’t really care given that I’ve always received knowledgeable service from pharmacists both times I interacted with them (whether over the phone or in person).
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September 2022 by Kurt Baker
Customer for 12 years. Great pharmacy. They are pleasant, one even knows me by name. I have never had any issues with their service.
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May 2022 by Kris Olsson
I don't know what pharmacy everyone else is going to but I've never received poor treatment in the 8 years I've been going here. Sure, they're pretty busy some days so you might have to be extra patient, but no one has ever been rude to me here.Also, this is specifically directed at the pharmacy employees, the rest of the store is pretty mediocre usually.
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June 2021 by Julie Mckay
always takes so long . was given someone else's prescription.
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February 2021 by Gabriel Potvin
Staff is very rude minus the one gentleman I had the pleasure of speaking with. One woman seems to have a particular distaste for questions and will insist on hanging up by abruptly cutting me off with, "Thank you!" to indicate that she wants to get off the phone. Terrible customer service and I don't appreciate the bummer mood it leaves me in.
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January 2021 by Nancy Saadi
It’s the worst pharmacy ever! I was waiting for 10 minutes and no one was ahead of me. After 10 minutes she said our system is down! It takes two days to refill your med!!! I never go there again
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January 2021 by Parasto Sobhani
Was basically ignored. I hardly ever visit pharmacies but you'd think that avoiding eye contact and not answering questions would constitute bad service. Sorry but if I could give less than one star, I would. I literally had to stand there and Google my answers.
