-
March 2023 by Diedre Pickford
I phoned at 1pm on a friday to a person in a foul mood "hello?",she barked. I asked if it was the qualitown and she impatiently said YES, not open. Ok bye bye.
-
August 2022 by Gdon
My husband and I visited today for the first time. Great store, great prices! The cashier (Pat) was very cheerful and friendly... made us feel welcome. We will be back!
-
July 2022 by Larocque Hounds
Well, i WAS going to buy the things i wanted to purchase, but then one of the older employees there verbally accosted my husband twice! So i dropped everything i was going to buy and left with my husband. ABSOLUTELY NEVER RETURNING! Your worker was lucky i didn't get physical over how she treated my husband!
-
June 2022 by baskar Ram
Amazing store , find so many good things to me like electronics, usb cables, stationeries , books, kitchen wares etc., the best deal is 50% occasionally. Can’t wait to go when deal like that comes in the future.
-
February 2022 by Grace
First and last time shopping here. Firstly we felt we were being watched the whole time. The woman working kept walking by and staring at us like we were stealing.Then the woman approached me with intense aggression. (This person may wish to seek costumer service training)She was upset because I left 3 shirts in the purse section. She said that I would be banned from the store if I ever did this again....I was interrupted multiple times while she was pointing her finger at me like I was a 3yr old. I finally got the chance to apologize and explained I shouldn't have left the shirts there but that did not suffice.She then continued to make rude comments while I was standing at the cashier with a basket full of 10+ items. We walked out when the woman started to harass my 70 year old mother. I told her that we would not be supporting a bussiness who speaks to their customers so poorly! We were in shock at how unprofessional and angry this person was over something so small even after I apologized.
-
September 2021 by Kam Orth
Don't seem to understand what "Thrift Store" means. Donated toys in damaged boxes priced at more than double what they cost brand new, used clothing and shoes priced based on label, not condition, kitchen supplies at as new prices... We've been giving them the benefit of the doubt for over a year, thinking it was just someone on the staff finding their feet but it's just getting worse and worse. On top of that, the staff either ignore you completely or talk to you so long you're forced to just walk away from them while they babble.We are officially over it and not going back. I've walked out without buying anything the last three times we've been there, it's just not worth it for a bunch of DONATED stuff.
-
September 2021 by Matthew Bavis
Asked for a very specific item and although they did not have what I was looking for the employees were very helpful and offered to contact me if they came across it. Each employee I spoke to was kind and personable. Every one star review I have read seems to be either someone who tried to get a refund even though they threw out the receipt, or someone complaining that they weren't instantly trusted not to steal something in an area of town where stores are highly prone to theft.
-
September 2020 by Jane McMillan
i used to love coming to this store until when i came back after the pandemic in july.. i noticed there were new staff members i had never seen before which is fine. but these new staff were not polite like the ones before. i wasnt welcomed into the store like im used to, it was disorganized and clothes were on the floor in the ladies sectoin. i was in the store for half an hour and barely saw any employees until i was ready to leave with a couple of work shirts. and the middle aged lady at the till was not freindly. i waited 5 minutes at the front on a sunday waiting for her and there was another male employee at the front the entire time who acted as if i wasnt there while waiting. when i approached him and told him i was ready, he picked up a phone and loudly smacked it onto the counter which went through the entire speaker system in the store and made an awful crackley sound.my experience at the store was quite uncomfortable and i sadly wont be coming back.
-
September 2020 by Jena Young
I'm from out of town (Vancouver) and went into Qualitown on a whim... It was a very whimsical and fun experience! Definitely the most organized thrift store I've EVER been in. There was an amazing selection of women's clothing and books there, and I definitely spent more than I should have!Shoutout to the two wonderful ladies who were running the place on Saturday. The line up was crazy long and I definitely didn't help with my huge pile of stuff.. but they were troopers and got the job done quickly and efficiently.I'll definitely tell my friends to come here if they ever end up in CR.
-
September 2020 by marie brown
black friday is insane... went to many different stores and the employees were frantic and disorganized. i spent 30 minutes in a line at an electronics store in campbell river and the service was terrible.i went to the thrift store and got a christmas tree and ornaments for a wonderful deal. 50% off a tree and it was 15$.... i was very pleased.there was a decent line there, but the line was quick and the ladies working were lovely. the cashier complimented my outfit and both ladies were amazing. the other workers were helpful and smiling.amazing black friday service!!! i will be back looking for christmas sweaters
-
July 2020 by Billy MacDonald
How about disclosing exactly how much of your profits go to charity? You use the words 'Non-Profit' when describing the Qualitown "Mission" but it's a lie until you prove otherwise...:-)
