Castlegar Toyota provides excellent customer service, with a 10/10 experience in the service department. Staff are honest and transparent about pricing and timelines, with no pushy extras. They also offer helpful explanations and demonstrations of vehicle features. Additionally, they provide quality repairs and maintenance, including bonus services like detailing. Customers appreciate how the team treats everyone with respect and takes the time to show all the bells and whistles of their vehicles, making even seniors feel comfortable. The dealership is known for its friendly atmosphere, and staff members like Tyler Loo and Dryden are highly recommended for their product knowledge and helpfulness. Many customers find the service department especially reliable, with staff pulling through in tough situations and making sure drivers leave satisfied. Overall, Castlegar Toyota is a place where customers feel welcomed and well taken care of throughout their vehicle purchase or service.
3rd Tacoma from these guys, Brad was great, Katie was great, Tyler was great, Craig, Will, Tory etc. very good people. Great experience as always
September 2026
Wonderful EXP with Sales person Brennan and business manager Brad. We love the trucks！ Thanks for your help
September 2026
Great service! Got my parts ordered overnight and fit a service on my truck the next day. Even supplied a courtesy vehicle. Absolutely love how responsive and respectful the crew is here in Castlegar. Thank you
