Castlegar Toyota provides excellent customer service, with a 10/10 experience in the service department. Staff are honest and transparent about pricing and timelines, with no pushy extras. They also offer helpful explanations and demonstrations of vehicle features. Additionally, they provide quality repairs and maintenance, including bonus services like detailing. Customers appreciate how the team treats everyone with respect and takes the time to show all the bells and whistles of their vehicles, making even seniors feel comfortable. The dealership is known for its friendly atmosphere, and staff members like Tyler Loo and Dryden are highly recommended for their product knowledge and helpfulness. Many customers find the service department especially reliable, with staff pulling through in tough situations and making sure drivers leave satisfied. Overall, Castlegar Toyota is a place where customers feel welcomed and well taken care of throughout their vehicle purchase or service.
Everyone always goes above and Beyond here, we always feel like we're treated so well! Always A+ service! P.S Brad and Tyler are the men to see!
February 2026
A welcoming and no-pressure dealership, very helpful and easy to work with. Big thanks!
February 2026
Bought a new Tacoma from this dealership, very friendly and helpful service! I never felt pressure at all to buy during the process! Cannot recommend them enough
