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February 2024 by Marco Del Degan
The general manager tried to sell me a Ram dually 1 ton for $95,999 when the sticker price on the truck was $94,999 then proceeded to low ball me for my trade which pissed me off. Now the truck is posted 6 grand less. Just a shady dealership.
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February 2024 by Darlene Inglehart
The service department was very helpful. Great staff and exceptional service.
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February 2024 by RB
I ordered and recieved a new vehicle here recently. Outstanding service from Bill in the sales department and Richard in admin.. both were very pleasant and knowledgeable and helpful. The transaction process was smooth. I can't say enough good things . Definitely recomend !! Thanks.
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February 2024 by Brook Brignall
Great service
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February 2024 by Marc Porter
Went in for break replacement. They blew up my battery. Charge me to replace battery and labor on the battery. The brakes weren't even done.
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January 2024 by Little Ashnoor
??????
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December 2023 by B Up
This was by far the best experience I had when buying a truck. This dealership’s customer service was great and with no dealership fees! Thank you Bill, Richard, and Brad for helping me facilitate this purchase in the time frame I had, Good job!
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December 2023 by Arthur Sutherland
Bill Reid got me into a Gladiator easily! He knew what I was looking for and nailed it first try!My family has been customers of O'Connor for 3 generations.
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November 2023 by Genna Popiez
I went to O’Connors in the Fall of 2021 to have my Jeep serviced because I had lost heat. I booked an appointment and when I got there they told me that it wouldn’t be looked at that day! Okay fine, they were apparently short staffed, things happen. When they were finally able to look at my vehicle they told me I needed to replace the entire cooling/heating system costing approximately $7000.00!!! I got a second opinion at another mechanic in Chilliwack they said I had a few coils rusted out and that with labour it would be approx $550.00 to fix. They fixed the parts and I have had heat in my vehicle since, approx 2 years ago.So either they had no idea what was wrong and just tried to replace the entire thing or they knew that it was a minor part and still tried to charge me an outrageous price.Will buy my next Jeep somewhere else!!
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November 2023 by Alex Treit
Wow what a great service from the parts department. I thought I would need a new key for my truck for 400$ but the guy in the parts department repaired my key in 5min for 0$. I was very surprised and happy, that saved my weekend. Now I have money for next survice. Awesome ?
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October 2023 by Bully Henders
I was transporting a Grand caravan from Victoria to 100 Mile House. I basically broke down and limped my van in. I had 5 hours of driving left to do and could go back to Vancouver Island. I made it to O'Connor, desperate for help. What looked like a 3 day wait for parts and service, was turned into less than 3 hours. O'Connor diagnosed my Van, ordered my a part from a supplier than could bring it immediately, and had their mechanics install it in their express bay.. I was back on the road and made it to my destination. Without O'Connor dodge, I would have been stranded. Highly recommend. And a huge thank you to all the staff there!!! 5 stars!!!!
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October 2023 by landmine950
We broke down on the highway at the start of our trip from Victoria!! AARRGG!!They took our vehicle into their shop even though we obviously had no appointment. They diagnosed the problem and inspite of having a full shop with everyone busy they fit us in and even the service manager himself got dirty to help get the job done and see us back on the road ASAP. We were so relieved and were all smiles!! I was scared to get the bill but the total was WAAAYY less than what I had anticipated with no upsells or add ons and the car was ready to go! We couldn't have been happier. O'Conner is a credit to Car dealers and dealer service departments everywhere and certainly a shining star in the community of Chilliwack. Thanks SO Much for being there for us!
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October 2023 by Rob G
WOW! Hands down the best dealership I’ve EVER been to! I went to several dealerships and no other dealership can compare to the stellar service, effort and hard work of the whole team at O’Connor Dodge Chrysler Jeep Ram, especially Steven. There is clearly integrity at this dealership from the ownership to the employees and they are dedicated to professional, honest and timely service.Steven was polite, respectful, friendly and extremely knowledgeable about all vehicles on the lot, providing all the details and patiently taking the time to answer all of my questions – an absolute pleasure to deal with from start to finish. I can’t emphasize enough how helpful and genuinely friendly the staff was compared to other dealerships I visited.Purchasing my truck here was an exciting experience and I will absolutely refer O’Connor to family, friends and anyone looking for a new or used vehicle based on exemplary service, trustworthiness, great inventory and great value vehicles. I drove 30 minutes to this dealership and it was definitely worth the time and drive! Without a doubt, I will return here to buy another vehicle again in knowing confidently they care about their customers and pay attention to detail.
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October 2023 by Furry Bob
Steve Shuhany was such a pleasure to deal with, no pressure and no fees that car dealers charge in lower main land, we were just looking with no plans to buy but we purchased a nice red Jeep Wrangler. Thank you and I highly recommend Steve and his team at O'Conner Chrysler. AAA+++
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August 2023 by Dave Clarke
The O'Connor team got it done for me! Bill Reid (sales) and Richard Weeks (finance) helped get me into my new Ram 3500 dually. These guys and the rest of the staff are "Top Shelf" when it comes to customer service. It's my 3rd purchase through O'Connor's and will always go back.Thanks guys!
