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May 2024 by Ultra Legia
The worst experience ever! Been a Shell customer, mainly because of BCAA, for ten years. I came in and no one at the counter, just a security guard playing on his phone, ignoring me! I asked if anyone worked here, and he went a got a young guy. I wanted $30 fuel and I gave him $40 cash. He proceeded to give my change in coins! I asked him for bills, I saw bills in the till. He refused to give me bills stating that he was short on bills that it all spends! I told him I want bills, he starting yelling at me! Imagine, a kid yelling at someone almost three times his age. No manners, no customer service. This kid has harmed the Shell image and brand. I will never go to Shell again, any Shell. You better get control of your stations and image. Shame on you!
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February 2024 by James McGaw
Good clean fuel ⛽️
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December 2023 by Joe Cioban
Not displaying diesel fuel prices anymore...
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November 2023 by David Patterson
Just had a deluxe car wash there and I didn’t even clean my windshield properly. The machines need maintenance won’t be going back for a while.
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October 2023 by emma berlinghoe
charged me twice and never fixed it. the guys excuse was “well im new”
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June 2023 by Tushar Tuleshkar
No upselling products. Bought a ultimate car wash. When I came out there was a big display saying one monster free with one ultimate car wash. I went inside to ask about the drink. The attended said can't give it now as the transaction went through and can't even cancel it
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June 2023 by NANCIA WOO
aoto carwash machine is too old to use
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April 2023 by Joel Giesbrecht
Steph is VERY rude and passive aggressive.I try to avoid this shell.
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December 2022 by Jim Bennett
I attended this station at 8:40 pm on a Saturday evening. I purchased 86.00 worth of fuel and then went into the station in order to use the washroom.The Indo/Canadian male advised that the washroom was not open. I asked again to use the washroom and he again stated "washroom closed" No reason just a rude arrogant clown hiding behind the glass enclosure. I asked as to why he would not allow me to use the facilities and he said " It is after 8:00 pm". There was no use in discussing anything with this clerk so I left the building.I will not be back. I would ask that others also boycott this station.I have used Shell products for 25+ years. First time I have ever been treated so shabbily.
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December 2022 by Donna Wells
I get gas here regularly and the lady behind the counter, Steph, is so friendly and helpful each and every time. She is the reason I go to this gas station so much. We need more people working in customer service like this lady.
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December 2022 by salman jawed
Went today need something very urgent at night there was wash room Singh days back in five minutes waited there for 20 minutes no body showed up pathetic
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December 2022 by Brandell Storey
It smells like gas
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December 2022 by William Joe
Buying cards
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December 2020 by Barney Stirling
I got gas there last night and cause I'm Status gave the cashier my status card and RBC Visa card as their policy prior to filling up...I went back to pay for my gas and the cashier mistakenly gave my status and visa card to someone else that was already paid and left..I'm standing there in disbelief and very quite not happy.. i waited around for abit incase this other person realized he was given the wrong cards but to no avail and couldn't stay long cause I was heading back home which is 1.5 hours awayI'm very dissapointed as I now have had to cancel my Visa so no Visa for at least 2 weeks til my replacementcard is sent and I'm without a Status Card and to get a replacement is no easy task as I have to travel to Vancouver to do this and cause of Covid their offices are not open and when they do will be quite backed up for sometime...I still have not heard back from this store as if this morning...
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December 2020 by Jamie Lisa Brown
Staff are very friendly and helpful.
