The Brick has been a trusted name in Canada since 1971, providing high-quality household furniture, mattresses, appliances, and home electronics at great prices. With over 200 stores across the country, including The Brick Mattress Store and The Brick Outlet, the business is known for its friendly and professional service. Customers appreciate the helpful and efficient staff, who ensure smooth purchasing and delivery experiences. Many reviews highlight the exceptional customer service provided by salespeople like Everett and Hondo, who are knowledgeable and attentive to customer needs. However, there are some concerns regarding the delivery process, particularly with the removal of old appliances. Overall, The Brick is recognized for its commitment to customer satisfaction and quality products.
Non pressured, personalized service. Courteous treatment. Above & beyond attention to resolve concerns. Deliveries on schedule & all items in good condition.
February 2026
Appliance were delivered in the timeframe that I was promised .I had one mistake. The wrong dishwasher was delivered, but they dealt with it promptly and within a few days I had the new one and the wrong one taken away.
February 2026
The team was friendly, respectful of property and provided great communication. Pleasure to have them deliver to my home.
