The Brick has been a trusted name in Canada since 1971, providing high-quality household furniture, mattresses, appliances, and home electronics at great prices. With over 200 stores across the country, including The Brick Mattress Store and The Brick Outlet, the business is known for its friendly and professional service. Customers appreciate the helpful and efficient staff, who ensure smooth purchasing and delivery experiences. Many reviews highlight the exceptional customer service provided by salespeople like Everett and Hondo, who are knowledgeable and attentive to customer needs. However, there are some concerns regarding the delivery process, particularly with the removal of old appliances. Overall, The Brick is recognized for its commitment to customer satisfaction and quality products.
Great experience. Sales consultant Jag in Chilliwack location was very knowledgeable and helpful, great customer service to assist in helping me find the right furnishings.
September 2026
Rob was very knowledgeable and was patient with my questions.
September 2026
Hondo is fantastic. The man is Legend. My Hisense TV is spectacular.